SIA Colombo Airport Team crowned winner at CEO Service Excellence Awards 2023

Colombo Airport Team with Aitken Spence Aviation Managing Director Vasantha Kudaliyanage, SIA Sri Lanka General Manager Zachary Liew, Station Manager Kieman Tan and Aitken Spence Aviation Operations and Administration General Manager Dilrukshi Kudaliyanage with the airport team

Singapore Airlines CEO Goh Choon Phong with the award recipient Aitken Spence Aviation Operations and Administration General Manager Dilrukshi Kudaliyanage along with airport staff on behalf of the SIA Colombo Airport Team

For the first time, the Singapore Airlines Colombo Airport Team has won the ‘Soaring Team’ award by the Singapore Airlines HQ that was recently held at Shangri-La in Singapore. 

The award was presented by SIA CEO Goh Choon Phong. The award was to recognise the outstanding members of the team that prioritised customer care without compromise, showed exemplary teamwork and strong resilience in spite of tumultuous circumstances. 

Sri Lanka faced a series of unprecedented crises in 2022 and through this turbulent period, the SIA Colombo team remained 100% operational. The team demonstrated great dedication and grit in ensuring that Singapore Airlines’ flights continued and smooth flight operations. One of their achievements was handling 175 flights without significant delays during the country’s crisis, showcasing the dedication and hard work of the SIA Colombo team. In the opening address of CEO Phong said: “Please continue to inspire others to achieve these high standards of service innovation, teamwork, and leadership, so we may continue to soar as one.”

Singapore Airlines Colombo said the team is honoured to have been recognised as one of the service champions and will continue in its unwavering commitment to underscore the unique SIA spirit and service culture.