Kamal Munasinghe – “Simply the Best”

COO Kamal Munasinghe

By Anusha David

Cinnamon Hotels & Resorts Colombo Area Vice President and Cinnamon Grand Colombo, Sri Lanka General Manager Kamal Munasinghe, ended his tenure, to take up duties as Chief Operating Officer, Cinnamon Hotels & Resorts, where he will head operations across the brand’s 17 resorts and hotels in Sri Lanka and the Maldives. His focus will be on transforming Cinnamon Hotels & Resorts into a brand defined by precision in operations, authenticity in service, and innovation in guest journeys.  

During his time at the Cinnamon Grand, a period of four and a half years, Munasinghe literally not just transformed the Hotel into a bustling, lively and above all friendly and warm venue, he imbued his inborn talent for PR and geniality, across the board to both staff and guests. Activities, events, a sense of wellbeing, all combined to make the Cinnamon Grand the ‘Go To’ venue be it business or pleasure. A seasoned hotelier and industry leader, Munasinghe who returned to Sri Lanka, post his role as General Manager of Alila Bangsar Kuala Lumpur, a Hyatt Hotels Corporation property, has indeed stamped his mark indelibly at the Cinnamon Grand.

His career spans across Switzerland, Malaysia, Vietnam, and Sri Lanka, and he is a hospitality graduate of Schiller International University, Switzerland.

Munasinghe’s vision is to showcase the essence of Sri Lankan hospitality, cuisine and culture to the world, via the Cinnamon brand, establishing John Keels as the country’s premier hospitality conglomerate.

His most outstanding feature which has, and always will stand him in good stead and enable him to stand out from the crowd, is his humanity and his willingness to listen to others, to adapt, and handle and act on criticism. Qualities which are scare in today’s fast paced and competitive environment. His PR is legendary and will be a hard act to follow, especially due to the fact that in Munasinghe’s case it’s inborn and not acquired. His care and concern was not only manifest towards the Hotel’s guests but to the staff as well, as was evidenced by the bustle and activity and sheer willingness of staff across the board to maintain the high standards set by him. A level of performance that can only be achieved when the Head of the organisation focuses on both guests as well as staff. 

He successfully enhanced Sri Lanka’s Premier Hospitality Brands Cinnamon Grand Colombo, Cinnamon Lakeside Colombo, and Cinnamon Red Colombo, offering diverse dining, hospitality, and entertainment experiences. Munasinghe indeed walked his talk, “Luxury is all about personalisation.”

Munasinghe believes Sri Lanka has the potential to become the world’s most sustainable and sought after tourism destination, emphasising wellness, well-being, and mindfulness. A prominent figure in the hospitality sector, he has received notable accolades for his exceptional leadership and contributions which include Hospitality Sector Business Leader of the Year 2022 – Awarded by the CEO Magazine Awards. This recognition highlights his excellence in business strategy and leadership within the hospitality industry, while his recognition as the Best General Manager for Southwest Asia 2023 – at the World Luxury Awards, reflects his outstanding performance and management skills in one of the most competitive regions for luxury hospitality.

During his tenure, the Cinnamon Grand won many accolades including, Best 5-Star Hotel in Colombo City, Best Authentic Sri Lankan Cuisine awarded to the Nuga Gama restaurant at the Sri Lanka Tourism Development Authority awards 2024, while at the Culinary Art Food Expo (CAFE) 2023, the Hotel was awarded the Most Outstanding Overall Hotel Championship Trophy, the Most Outstanding Overall Hotel Culinary Team, as well as being recognised as the Most Outstanding Colombo City Hotel Culinary Team. In 2025, at the Culinary Art Food Expo (CAFE) 2025, Cinnamon Lakeside was awarded Best Culinary Team overall winner.

Empathy, inborn PR and consummate professionalism, combine to make Munasinghe, “Simply the Best.”