ITC Hotels appoints Keenan as Area Manager – Sri Lanka and GM of Colombo’s ITC Ratnadipa

Monday, 22 September 2025 04:32 - - {{hitsCtrl.values.hits}}

Keenan McKenzie

Indian hospitality leader ITC Hotels has announced the appointment of Keenan McKenzie as Area Manager – Sri Lanka and General Manager of ITC Ratnadipa, Colombo.

In this expanded capacity, McKenzie will oversee the entire operations of ITC Ratnadipa, a Luxury Collection Hotel, while also supporting the leadership of WelcomHotels Lanka Ltd., a fully owned subsidiary of ITC Hotels in Sri Lanka, in driving growth.

McKenzie brings over two decades of leadership experience in the luxury hospitality sector to his new role. Having successfully steered ITC Narmada – a Luxury Collection Hotel in Ahmedabad – to new heights, he has demonstrated exceptional operational expertise in managing world-class properties and delivering superior guest experiences in competitive and diverse markets. His extensive career also includes key management roles across major ITC Hotels such as ITC Kakatiya, WelcomHotel Grand Bay, ITC Rajputana, ITC Sonar and ITC Maratha, equipping him with a deep understanding of operations and brand excellence.

McKenzie said, “ITC Ratnadipa is more than just a hotel, it is a symbol of Responsible Luxury and a testament to Sri Lanka’s rich culture and resilience. This island holds extraordinary promise, and I see immense opportunity to create meaningful experiences that truly celebrate that spirit. It’s an honour to continue the incredible work begun by my team here, and together, we aim to elevate ITC Ratnadipa even further, as a beacon of warmth, elegance, and innovation in Colombo’s hospitality landscape.”