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Hilton Colombo today announced it has been recognised by TripAdvisor as a 2022 Travellers’ Choice award winner for Hospitality Excellence. The award celebrates businesses that have received great traveller reviews from both travellers and diners around the globe on TripAdvisor over the last 12 months. As challenging as the past year was, Hilton Colombo stood out by consistently delivering positive experiences to travellers and diners.
“To be recognised by travellers and diners for hospitality excellence and being within the top 10% of hotels worldwide is a tremendous honour. Receiving recognition from guests is always humbling and gratifying as everyone in the team has a true desire to make Hilton Colombo a great place to do business, relax, dine, and entertain.
“We take this opportunity to thank our valued guests for placing their trust in us. Positive and negative guest feedback is very important for us and helps in improving and maintaining our service standards as we continue to fill the earth with the light and warmth of hospitality,” said Hilton Sri Lanka Area General Manager and Hilton Colombo General Manager Manesh Fernando.
“Congratulations to the 2022 TripAdvisor Travellers’ Choice Winners,” said TripAdvisor Chief Commercial Officer Kanika Soni. “The Travellers’ Choice Awards recognise the best in tourism and hospitality, according to those who matter most: your guests.
“Ranking among the Travellers’ Choice winners is always tough — but never more so than this year as we emerge from the pandemic. Whether it’s using new technology, implementing safety measures, or hiring outstanding staff, I’m impressed by the steps you’ve taken to meet travellers’ new demands. You’ve adapted brilliantly in the face of adversity."
To see traveller and diner reviews and popular restaurants of Hilton Colombo, visit https://www.tripadvisor.com.sg/Hotel_Review-g293962-d306379-Reviews-Hilton_Colombo-Colombo_Western_Province.html
