Activ8 Asia leverages 3CX Silver Partnership to deliver scalable, future-ready communication solutions

Tuesday, 3 June 2025 00:51 - - {{hitsCtrl.values.hits}}

Activ8 Asia, a leading Business Process Outsourcing (BPO) service provider in Sri Lanka, is making significant strides in digital transformation through its 3CX Silver Partner status. This strategic partnership reinforces Activ8 Asia’s commitment to offering next-generation, scalable communication solutions that enable businesses to stay agile, efficient, and globally connected.

As a 3CX Silver Partner, Activ8 Asia delivers unified communication systems that are cost-effective, customisable, and built for seamless integration. By adopting 3CX’s open-platform architecture, businesses are empowered with flexible deployment options—whether on-premise, through a private cloud, or hosted by 3CX, ensuring adaptability across diverse operational needs. In addition to financial efficiency, the system includes features such as integrated live chat, call queuing, interactive voice response (IVR), CRM integration, and real-time analytics. Users also benefit from secure mobile access through native Android and iOS applications, as well as browser-based tools that allow communication on the go.

“We view our 3CX Silver Partnership not just as a service, but as a commitment to delivering world class communication experiences in Sri Lanka. Our focus is on helping clients scale with confidence, backed by solutions that are efficient, resilient, and future-ready,” said Activ8 Asia Managing Director Wazeel Nizar. With advanced technical proficiency, Activ8 Asia’s certified team specialises in deploying tailored 3CX solutions that address complex operational requirements. The company has invested in a robust infrastructure capable of managing over 32+ simultaneous calls, ensuring reliable and uninterrupted communication for businesses of all sizes. Its vendor-agnostic approach, backed by a network of over 10 clients, enables clients to implement scalable systems regardless of their hardware preferences. Activ8 Asia integrates 3CX into its broader service delivery model to provide clients with dedicated access to expert support, the latest communication technologies, and systems that scale as they grow.

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