Successful workshop completed on Business and Social Etiquette

• TMC continues to contribute to build professionalism in management

The Management Club Mount Lavinia in collaboration with its training partner Ebenezer Double Edged Solutions Ltd. successfully completed the second workshop on Business and Social Etiquette in at Renuka City Hotel, Colombo 3, on 21 May. The workshop was well-attended in spite of the dire circumstances surrounding the availability of fuel, with participants from prestigious corporates including and not limited to SLT-Mobitel, Bharti Airtel Lanka and Commercial Realities Ltd.

The Management Club Mt. Lavinia, in its effort in driving professionalism in managers in Sri Lanka decided to organised a workshop on Business and Social Etiquette, giving the participants the opportunity to expand their knowledge in the essential areas of table manners – the professional wining and dining disciplines, networking, the dos and don’ts of socialising, grooming and the importance of professional attire and much more. The program included in-depth demonstrations and practice over a formal lunch. 

Business and Social Etiquette is a collection of unwritten rules that apply to socialising and professional business relationships. In the professional world of business, good business etiquette means that you conduct yourself professionally and exercise proper manners when engaging with others in your profession. It creates a professional, mutually respectful atmosphere and improves communication, which helps individuals to fit in comfortably to high society settings and gives confidence that translates into better customer relationships as well. Good business etiquette is a valuable skill-set that sets you apart from others, enhances your chances at success and aids you in fitting into any and all social gatherings with confidence.

The workshop was conducted by Certified Image Consultant Chandi Aluwihare Delwala, AICI-CPA. Chandi Aluwihare Delwala is a consultant-trainer at Ebenezer Double Edged Solutions Ltd. She is an internationally trained Certified Image Consultant and Social and Business Etiquette Trainer, trained by the Association of Image Consultant International, USA. Chandi, has many years of extensive and diverse experience in business and social etiquette in the aviation and training industry by her side, being a Cabin Services Director at a seven-star airline, she has proven her mettle as a great mentor and trainer in the image industry including presidential secretariat, universities, corporate industry, and government organisations.  

Each and every workshop is committed to result-oriented training and carried out to suit the requirements of the participants with utmost care to provide the highest level of personal/professional image building that will create lasting impressions.

Given the tremendous success of the workshop and positive feedback received, The Management Club in collaboration with Ebenezer Double Edged Solutions is now keen to extend this workshop as a personalised program for corporates in future. Interested companies can contact them on 0777681692 or email [email protected].