Wavenet powers telcos with AI-driven digital transformation at Mobile World Congress 2024

Wavenet, an industry veteran that has been enabling and empowering proven and agile technology to accelerate the digital transformation of the telecommunication industry, unveiled their ground-breaking innovations at the Mobile World Congress (MWC), one of the largest technology conferences that held its 2024 expo at the Fira Gran Via, Barcelona, Spain, from 26 to 29 February. 

The annual expo serves as a stage for the latest innovation from mobile vendors, IT companies, networking and telecom providers, and a space for forging partnerships, among other activities. Themed “Future First,” this year’s expo saw a footfall of over 101,000 attendees, with over 2,700 exhibitors, sponsors, and partners from around the world.

Wavenet showcased its immersive marketplace, Hypermart, a state-of-the-art dynamic digital ecosystem for digital asset monetisation and introduced its next-gen Dev Studio, a low-code/no-code development portal engineered to streamline the process of building, integrating, and deploying services with just a few clicks. This innovative platform empowers businesses to maximise revenue streams by seamlessly integrating and leveraging advanced analytics to optimise performance.

Furthermore, they introduced leading-edge AI-driven customer service solutions, amplified to enhance telecoms’ call centres and automation capabilities with generative AI solutions, ranging from co-pilot to autopilot technology. Designed to extract business intelligence, Wavenet’s AI solutions are tailored to propel and address the unique needs of telecoms, BFSI, healthcare, and beyond.

“Wavenet sits at the intersection of Artificial Intelligence and Digital Transformation, helping enterprises optimise, monetise, and secure the digital business of the future. As a globally trusted ISV with a proven suite of solutions, we have powered some of the largest telecommunication companies worldwide for over two decades,” Wavenet said. 

“Our next frontier focuses on empowering telecoms in their transition from digital to intelligent telco in the era of zero-touch experiences, generative AI, and immersive technology, giving them the edge to influence market dynamics and ignite exponential growth through leading-edge Customer Experiences (CX),” the company added. 

Wavenet stands as a testament to its unwavering commitment to innovation, showcasing pioneering solutions that have captivated attention worldwide. With a clear focus on embracing the future, Wavenet continually seeks to push the boundaries of technological advancement and drive transformative change in the industry. Headquartered in Singapore, with its Tech Hub located in Sri Lanka, Wavenet has strategically located offices in Colombia, Africa, Australia, Malaysia, Romania, and Sri Lanka. Wavenet currently extends its services across 30 countries on 4 continents for over 20 years.