Leading enterprise software innovator VMware, Inc. announced that 99x, a leading technology company in Sri Lanka, has tapped its VMware Workspace One platform to bolster the company’s work-from-home strategy and enable it to deliver global clients with seamless, uninterrupted product engineering services even during the peak of the COVID-19 pandemic.
Foreseeing the impact of the pandemic early on, 99x took preemptive measures to switch to a work-from-home (WFH) model even before the Sri Lankan Government imposed a nationwide lockdown. It turned to VMware’s Workspace One digital workspace solution to meet business continuity needs while providing a more secure, productive, and engaging experience for its remote workforce and empowering customers like Gennext to do the same.
“Our main priority was continuing ‘business as usual’ and being a rock-solid partner to our international clientele amid the global chaos. We had to enable over 400 employees with WFH facilities, and importantly, be able to centrally manage and improve the security controls of these remote workstations,” said 99x Chief Information Officer Chaminda Vithanage. “VMware Workspace One played an integral part in this transition. It has also been vital in helping 99x continue to comply with both regulatory and governance requirements such as ISO 27001, ISO 27701, ISO 9001 and GDPR.”
VMware Workspace One helped 99x reduce the security risk of unmanaged end devices, without compromising its existing way of working or availability of services. Despite the far-reaching impact of the pandemic, 99x was able to expand its workforce – onboarding 100 new resources in 2020 alone. Seamless scalability was a priority and VMware’s Workspace One solution enabled 99x to grow while allowing the unified management and facilitation of its growth plans.
“VMware Workspace ONE also helped improve overall IT administration. Instead of manually configuring devices, we could centrally manage and control each device, which has greatly simplified internal IT demands and reduced overheads,” added 99x’s Manager – IT Vidura Perera. “It also facilitated more efficient collaboration and workflow management, allowing our employees to work from any location, whether remotely or in the office. By bringing down the process time of requesting new mobile devices from days to mere hours, it also improved productivity. And once our employees receive their devices, VMware Workspace ONE helps them get set up on the corporate network much faster.”
Additionally, the integration of VMware Workspace ONE into 99x’s processes allowed the company to roll-out initiatives such as ‘BYOD’ (Bring Your Own Device) that further strengthened business continuity without compromising security, by decreasing the risk of data loss and theft by enabling rapid encryption mechanisms, and the ability to remotely wipe data if a device is lost or stolen, safeguarding the organisation’s sensitive data.
This also led to improved efficiencies and increased savings for 99x by freeing up resources from manual tasks, allowing teams to focus on strategic activities that contribute to the bottom line.
“At a time when business is far from usual, and companies have to shift to a hybrid work environment, our digital Workspace ONE solutions enable their employees to work remotely, maintain productivity, increase connectivity, and provide more secure access to applications regardless of the endpoint. We are pleased to partner with 99x to address their end user and enterprise IT business mobility needs by aggregating all devices, applications and services while more securely managing them through unified common access and identity,” said VMware General Manager and Country Leader, Asia Emerging Markets Nitin Ahuja.