Softlogic Information Technologies partners BMC Helix to deliver value-driven digital transformation

Softlogic Information Technologies Managing Director Roshan Rassool	BMC Helix Country Director for India and SAARC Deepak Singla

Softlogic Information Technologies Ltd., one of Sri Lanka’s premier IT solutions providers with over three decades of experience delivering enterprise IT infrastructure, cloud platforms, and managed services, is a trusted partner for large-scale digital transformation initiatives across industries. Softlogic Technologies has announced a partnership as an authorised distributor and managed services partner with BMC Helix, Inc. (BMC Helix) a global leader in software solutions that helps the world’s most forward-thinking IT organisations turn AI into action. 

This partnership is designed to accelerate the adoption of AI-driven IT service and operations management solutions in Sri Lanka and the broader South Asian region and will enable organisations to modernise their IT environments by leveraging Softlogic’s local delivery expertise and BMC Helix’s intelligent platforms to drive operational efficiency, ensure regulatory compliance, and enhance service reliability. Additionally, the collaboration aims to build local capacity through specialised training and managed services, empowering enterprises to scale their digital initiatives with confidence.

The partnership combines the strengths of Softlogic and BMC Helix to: Modernise IT operations to drive speed, agility, and resilience, Reduce MTTR and operational overhead through intelligent, agentic workflows, provide end-to-end visibility across on-premises and multi-cloud infrastructure, enable service-centric IT delivery, aligning operations with business goals.

The Sri Lankan and regional markets are facing a critical inflection point in their digital journeys. Despite years of investment, many organisations still operate with incomplete automation, unreliable configuration management databases (CMDBs), and limited visibility into their service dependencies.

BMC Helix Managed Services address these pain points by: Delivering proactive remediation and intelligent event correlation, enhancing incident routing with AI-based decision logic, enabling self-healing automation and trusted change impact analysis, offering a fully managed, scalable platform that accelerates maturity without the need for extensive internal investments

This new relationship will empower businesses to adopt global best practices, optimise resource usage, and rapidly advance their digital maturity curve.

Softlogic Information Technologies Managing Director Roshan Rassool said, “This partnership with BMC Helix marks a significant milestone for the region. By combining world-class technology with localised service excellence, we’re enabling Sri Lankan enterprises to transition from reactive, tool-heavy environments to outcome-driven IT operations—with minimal disruption and maximum value.”

He further stated; “By offering scalable, secure, and agentic AI-enabled ITSM and ITOM solutions, BMC Helix and Softlogic are helping enterprises modernise their service delivery while ensuring compliance, resilience, and operational excellence. They are expanding regional reach by establishing a strong ecosystem of partners to build managed services platforms, thereby empowering customers to maximise the value of BMC Helix solutions and accelerate time-to-value.”

BMC Helix Country Director for India and SAARC Deepak Singla said,“We’re proud to announce a ground-breaking partnership between BMC Helix and Softlogic Information Technologies, built on a shared vision: to empower enterprises with intelligent, scalable digital solutions driven by agentic AI. This alliance goes beyond traditional collaboration: it’s about unlocking human potential with AI agentic capabilities. We’re merging enterprise-grade reliability with transformative tech. Welcome to the future of enterprise IT.”