Infomate opens new chapter for Sri Lanka’s BPM industry with Kurunegala expansion

CEO Jehan Perinpanayagam, Infomate Ltd’s regional office in Kurunegala

Infomate Ltd., a leading Sri Lankan Business Process Management (BPM) and Business Process Outsourcing (BPO) company and a wholly owned subsidiary of John Keells Holdings PLC, is advancing its regional growth strategy with the opening of its second office in a regional city, this time in Kurunegala.

Having pioneered rural BPM in Sri Lanka through long-standing projects in Mahavilachchiya, Seenigama and Jaffna, Infomate has demonstrated that global business services can be successfully delivered beyond Colombo. 

The Kurunegala expansion builds on this legacy, bringing international career opportunities closer to regional talent and enabling professionals to build careers serving global clients without relocating to Colombo.

The expansion further reinforces Infomate’s commitment to building a more geographically diverse and inclusive BPM industry in Sri Lanka, creating pathways for regional talent retention and global career opportunities, while demonstrating the potential for high-value industries to thrive beyond the country’s traditional business centres.

Taking the BPM Industry Beyond Colombo -Infomate’s expansion reflects a broader transformation taking place across the global BPM industry. In markets such as India, leading BPM and shared services companies have successfully expanded into second-tier cities including Pune, Hyderabad and Coimbatore, creating new talent and delivery hubs beyond major metropolitan centres.  

Kurunegala presents a similar opportunity for Sri Lanka. With a growing and educated talent pool and its strategic connectivity to multiple regions of the country, the city offers the potential to become a new centre for globally delivered business services.

For Infomate, the decision represents an opportunity to tap into previously underserved talent while demonstrating that world-class BPM services can be delivered from locations beyond Colombo.

Informate is Sri Lanka’s first ISO 27001-certified accounting BPO, and first company of Sri Lankan origin to be recognised in the prestigious Everest FAO Peak Matrix report in 2025 and in 2026 and serves clients across 10 countries, including the UK, US, Canada, Australia and the Middle East. Its international footprint demonstrates the capability of Sri Lankan talent to deliver high-value services to global markets.

Infomate CEO Jehan Perinpanayagam said: “Colombo has traditionally been the centre of Sri Lanka’s corporate and technology-driven opportunities, drawing talent from across the country. With our expansion into Kurunegala, we are taking a different approach—bringing global career opportunities closer to where talent lives. We want young professionals in Kurunegala and the wider North Western Province to have access to international exposure, professional development and the opportunity to serve global markets without having to relocate to Colombo. As technology, automation and AI continue to transform the BPM industry, access to skilled and adaptable talent will be critical to our competitiveness. This expansion reflects our confidence in the depth of talent beyond the Western Province and our belief that regional cities can play a much greater role in shaping Sri Lanka’s future as a global business-services destination.”

The Kurunegala expansion is a statement of intent: that the future of Sri Lanka’s BPM industry does not have to be concentrated in Colombo. Thereby, the Kurunegala office is poised to become a catalyst for a more geographically diverse, inclusive and resilient BPM industry, one where talent, opportunity and innovation can thrive anywhere across the country.