Dialog Introduces Dialog Pay, Unifying Connectivity, Payments and Financial Services

Launch of Dialog Pay (from left to right) Supun Weerasinghe, Director / Group Chief Executive, Dialog Axiata PLC; Renuka Fernando, Group Chief Digital Services Officer, Dialog Axiata PLC; Navin Pieris, Group Chief Officer, Dialog Enterprise; Lasantha Theverapperuma, Group Chief Marketing Officer, Dialog Axiata PLC

Advancing Sri Lanka’s Digital Economy Through Integrated Digital Payments

Dialog Axiata PLC, Sri Lanka’s #1 connectivity provider, today announced the launch of Dialog Pay, an integrated platform within the MyDialog App that brings together connectivity, payments and financial services, marking another significant milestone in its journey to enrich and empower Sri Lankan lives and enterprises through technology. Supporting the recently launched Lanka QR Payment Promotion Programme of the Government of Sri Lanka, Dialog Pay aims to drive the shared ambition of accelerating digital payment adoption and building a more financially inclusive digital economy. Through a single, seamless digital experience, Dialog Pay makes it easier for customers to manage payments and financial services, encouraging digital payments to become a natural part of everyday life.

Built on one of Sri Lanka’s largest digitally enabled merchant ecosystems, Dialog Pay enables secure and convenient Lanka QR payments across more than 100,000 retail outlets spanning supermarkets, restaurants, fashion retailers, electronics stores, healthcare providers and thousands of neighbourhood businesses across Sri Lanka. Whether shopping for groceries, dining out or making everyday purchases, customers can enjoy the convenience of secure digital payments across the places they visit most, while enabling merchants to participate in Sri Lanka’s growing digital economy.As part of this launch, Dialog is rebranding Genie as Dialog Pay, reflecting the evolution of its digital payments platform into a broader digital financial ecosystem. Available through the Dialog Pay App and the MyDialog App, customers can conveniently activate Dialog Pay using their eZ Cash account or by linking their preferred bank account, enabling them to make LankaQR payments, transfer funds, access their digital wallet, open savings accounts and fixed deposits, and apply for loans powered by Dialog Finance, all without the need to switch between multiple applications for their everyday connectivity and financial needs.

To encourage greater everyday adoption, customers who use Dialog Pay for eligible Lanka QR payments will enjoy complimentary Dialog data rewards, creating additional value while encouraging trial, repeat usage and long-term digital payment habits.

Commenting on the launch, Supun Weerasinghe, Group Chief Executive of Dialog Axiata PLC, said, “At Dialog, we have always believed that our role extends beyond connecting people to enriching and empowering Sri Lankan lives and enterprises through technology. Dialog Pay reflects that commitment by making digital payments and financial services simpler, more accessible and rewarding for every Sri Lankan, while encouraging greater participation in the country’s evolving digital economy. We commend the Government of Sri Lanka, the Ministry of Digital Economy, the Central Bank of Sri Lanka and LankaPay for their leadership and continued commitment to advancing the country’s digital transformation and digital payments ecosystem. We are thankful to our partners for joining us in this national initiative and look forward to working alongside all stakeholders to accelerate digital payment adoption across the country.”

Dialog Pay builds on Dialog’s continued commitment to creating technology-driven solutions that enrich and empower Sri Lankan lives. Combining one of Sri Lanka’s largest merchant acceptance networks with digital financial services and meaningful customer rewards, Dialog Pay is making everyday digital payments more accessible, convenient and rewarding, helping accelerate the country’s transition towards a more inclusive and digitally empowered economy.