Update on restoration of LGC services

Friday, 17 October 2025 00:24 - - {{hitsCtrl.values.hits}}

The Information Communication Technology Agency (ICTA) of Sri Lanka has provided a follow-up update on the ongoing partial disruption to the Lanka Government Cloud (LGC) services.

The interruptions to some of the selected LGC services continue. The ICTA emphasises that there has been no data loss or security compromises throughout this incident—data integrity remains fully intact, and critical systems are completely secure.

Recovery efforts have been given the highest priority, with a joint team of ICTA engineers and the service provider working 24/7 to rectify the root causes of the disruption.

Manual alternatives for several of the affected services, such as obtaining certificate copies from Divisional Secretariats, continue to be available to mitigate inconvenience for the public. Stakeholder organisations, including the Department of Police and others, are being kept informed with real-time progress updates.

The next phase of LGC modernisation and expansion, which began in October 2025, is progressing and will deliver a cloud infrastructure with expanded capacity and advanced technology, assuring industry-standard service assurance and resilience.

Full restoration of the LGC is anticipated soon, with phased reactivation of services to ensure stability. The ICTA is fully committed to restoring all services to optimal performance as swiftly as possible. The ICTA thanks the public and affected institutions for their understanding and cooperation during this time.