ICTA set to unveil eRL 2.0 system for motorists from next week

• eRL 2.0 is slated for an initial launch in all eight provinces, except for Western Province
• Previous eRL 1.0 system benefits over 6 m users on average, generating revenue of Rs. 10-12 b annually

The Information and Communication Technology Agency (ICTA) of Sri Lanka is poised to introduce the Electronic Revenue License System (eRL 2.0) on 3 October. 

This innovative system, developed in collaboration with the Provincial Department of Motor Traffic, is set to modernise the process of issuing vehicle revenue licenses, boosting the efficiency of officials while providing motorist with an enhanced service experience. 

The eRL 2.0 is slated for an initial launch in eight provinces, including the North Western, Southern, North Central, Central, Sabaragamuwa, Eastern, Northern, and Uva provinces. Meanwhile, the existing system, eRL 1.0, will remain operational in the Western Province.

To facilitate the transition to eRL 2.0, the issuance of revenue licenses at all Provincial Motor Traffic Department Head Offices and Divisional Secretariat Offices across the country was temporarily suspended on 27 September and 2 October. Additionally, the online system for obtaining revenue licenses will also be temporarily suspended till midnight on 6 October.

At its core, eRL 2.0 is designed to maximise efficiency and prioritise user-centeredness. It simplifies the complexities of the vehicle revenue license system and allows officers and citizens to experience a seamless user process that empowers them to access services effortlessly and efficiently. In embracing digitisation, eRL 2.0 envisions a Government that listens to its people and responds with agility and precision.

The eRL was initially introduced in December 2009, serving as Sri Lanka’s first connected transactional Government service. The system operates as a centralised, web-enabled platform used by Divisional Secretariats to issue vehicle revenue licenses and provides an online service (eService) for license renewal. It connects various stakeholders, including the Department of Motor Traffic (DMT), Provincial Departments of Motor Traffic (PDMT), Insurance companies, Emission testing companies, banks, and financial organisations. 

As of date, the current eRL system has benefited over 6 million users per year on average, generating revenue worth Rs. 10-12 billion per year.

The eRL system has consistently managed the revenue license records of all vehicles in the country and is hosted on the Lanka Government Cloud (LGC). This cloud-based infrastructure has ensured smooth operation, covering all Divisional Secretariat Offices at over 550 locations island-wide.

The launch of eRL 2.0 marks a significant step toward a more efficient and digitally driven Government. Citizens and stakeholders are invited to embrace this transformation, heralding a future of enhanced services. This is not merely an evolution of a system; it’s a testament to Sri Lanka’s commitment to harnessing the power of technology for the greater good. Together, we embark on a journey toward a more connected, responsive, and digitally enabled Government that serves its people with excellence.

ICTA remains dedicated to leading this digital transformation and will continue to explore opportunities to leverage technology for the betterment of society.