- Says industry revolution in response to customer feedback
In a significant move, Hutch announced yesterday it had started offering its subscribers ‘100% Anytime Data’ packages without any night-time quotas.
Customers will no longer have to wait till midnight to access their night-time quotas and be worried of running out of quotas to use during the daytime, Hutch said.
“With the Hutch ‘Anytime Data’ revolution, now prepaid customers have the opportunity to enjoy their full data quota and surf the internet with much freedom anytime of the day.”
All Hutch 078 and 072 subscribers can now dial *131# to activate these data plans, available to both 3G and 4G users.
The freshly-introduced Hutch ‘Anytime Data’ plans include products ranging from 600MB for Rs. 47, 1.3GB for Rs. 97, 3GB for Rs. 197, 4.7 GB for Rs. 297, 8.2GB for Rs. 497, 12GB for Rs. 647 and 20GB for Rs. 997, further consolidating its promise of adhering to its customer-wallet-friendly approach.
This initiative again showcases Hutch’s continuous efforts to offer products that fit customers’ expectations and its commitment in delivering the best value products. This initiative is expeditiously approved by the Telecommunications Regulatory Commission of Sri Lanka (TRCSL) to address mobile subscriber concerns.
“As a sensitive corporate citizen, Hutch has always listened to the feedback of our customers. Understanding their concerns and fulfilling their needs is the way of life at Hutch,” said Hutchison Telecommunications Lanka Ltd. Chief Marketing Officer Ramzeena Morseth Lye.
“We have heard the concerns and frustrations of all Sri Lankans, and they no longer have to be worried of day/night data quotas and feel that the night quota is wasted. We are confident that the new ‘100% Anytime Data’ packages will deliver greater relief, peace of mind and convenience to our fast-growing subscriber base,” she added.
This initiative comes across as another welcome step of relief especially at a time when the country is facing challenges with COVID-19. The ‘Anytime Data’ packages will assist users to stay updated with the ongoing situation of the country, be connected with their loved ones and continue with their work activities from home without having to worry about not having ready access to their night quotas when needed.
Hutch also announced that it had extended the Rs. 15 free daily relief reload offer until 7 April. The service is available to all Hutch 078 and 072 prepaid customers who run out of credit balance, especially during this work from home period. This relief reload can be used for ‘Anytime Data,’ any network calls and any network SMS services.
“Hutch is proud to announce that to date more than 500,000 Hutch subscribers have already accessed this Rs. 15 relief benefit which allows them to stay connected.”