Monday Mar 30, 2026
Monday Mar 30, 2026
Monday, 30 March 2026 05:43 - - {{hitsCtrl.values.hits}}
The Customs House Agents (CHA) Traders Association and Wharf Representatives Union have expressed serious concern over delays in clearance of imports as well as rising costs.
Their anguish follows a detailed and constructive discussion covering the entire Customs clearance workflow—from Long Room operations and container movement from port to examination yards to procedures at examination points.
Concerns have been communicated to the Treasury Secretary, Ports and Shipping Secretary, Sri Lanka Customs Director General, and Sri Lanka Ports Authority Chairman in writing.
Industry representatives shared first-hand experiences highlighting the operational difficulties encountered daily by clearing agents and wharf clerks.
Previously, containers were cleared within 24 to 48 hours without major issues. However, at present, the clearance process is taking seven to eight days, which is unacceptable and severely impacts trade efficiency.
“We note that these delays appear to stem from procedural inefficiencies and lack of coordination among various authorities, including policy influences from international and local bodies. Furthermore, it is deeply concerning that instructions issued by senior officials are not being effectively implemented by junior officers, leading to unnecessary bottlenecks,” port users said.
As a direct result, the cost of clearing a single container has increased up to approximately Rs. 260,000, including demurrage and related charges. Additionally, held-up charges over seven days can reach around Rs. 105,000 per full container load (FCL).
“These escalating costs are beyond the control of clearing agents and are ultimately passed on to importers and consumers, contributing to the rising cost of living,” the Government was told.
The users emphasised that these issues are not caused by clearing agents or trade stakeholders.
The root cause lies in administrative inefficiencies and lack of accountability within operational levels.
They have recommended the following as immediate actions to rectify the situation.
1. Streamlining of customs examination procedures to restore clearance within 24–48 hours
2. Strict enforcement of directives issued by senior customs officials
3. Reduction in unnecessary container inspections through effective risk management systems
4. Improved coordination between all relevant authorities
5. Accountability measures for delays caused by negligence or non-compliance
“This situation is critical and requires urgent intervention to prevent further damage to trade, businesses, and the general public,” the CHA Traders Association and Wharf Representatives Union added.
