Wednesday, 28 August 2013 00:00
HSBC announced the delivery of credit card statements through e-mail for its credit cardholders. Taking the lead in fostering green banking initiatives across HSBC, this new paperless service provides a highly secure, speedy and convenient experience for customers anytime, anywhere.
From 26 August 2013, HSBC customers can receive their HSBC Premier, HSBC Advance, Signature, Platinum and Gold credit card statements directly to the e-mail address registered with HSBC. The email will contain the statement in the form of a secure PDF attachment which can be viewed by using an encrypted password at the point of opening the attachment. All registered customers will receive an email confirming their registrations.
Nilantha Bastian, Head of Retail Banking HSBC Sri Lanka, said: “As we aim to continuously enhance customer experience, we believe this new arrangement will offer timely, secure and convenience service to our card customers. Further, this initiative allows HSBC and our customers to jointly contribute to averting climate change. By introducing this form of e-statement service, we hope to meet our customers’ needs as well as support the bank’s continued efforts to manage our environmental footprint.”
With a few simple and easy steps, customers can register for the eStatement service by either walking to any of the HSBC branches or calling the bank’s call centre, at no extra cost.
HSBC credit card customers could also benefit from the promotion that is on offer as they sign up for eStatement service during the promotional period from 25 August to 30 November 2013. The first 1,000 customers to register will each receive a free dongle and a USB drive. And, further chances of entering the grand monthly draw, where six Samsung Galaxy tabs and six iPad minis will be presented to the lucky winners during September, October and November 2013.
HSBC was the first major bank to achieve carbon neutrality in late 2005. In May 2007, the group launched a five-year US$ 100 million HSBC Climate Partnership with four world-class environmental charities to reduce the impact of climate change on people, forests, water and cities.