People’s Bank: Leading Sri Lanka’s digital banking revolution

Friday, 20 March 2026 00:09 -     - {{hitsCtrl.values.hits}}

 


 

As the world pivots toward a seamless, "always-on" economy, People’s Bank has solidified its position as the vanguard of financial technology in Sri Lanka. By aggressively expanding its digital ecosystem, the bank has transformed the traditional banking experience, ensuring that customers can now fulfill almost all their day-to-day financial needs without ever stepping into a physical branch.

Since launching its digital transformation journey in 2015, People’s Bank has moved beyond mere "online banking" to create a lifestyle-integrated financial landscape. Today, the bank’s leadership is defined by its ability to deliver global-standard security and efficiency across a diverse range of user-friendly platforms.

 

A specialised digital arsenal: Features and benefits

 

The bank’s strategy centers on providing specialised tools for different customer segments, ensuring that your “branch” is always in your hand, with 24/7 access.

  • People’s Wave (mobile banking app): People’s Wave enables customers to carry out essential banking transactions anytime, anywhere, including fund transfers, bill payments, and account access, supported by secure authentication features.
  • People’s Web (retail internet banking): People’s Web Retail provides 24/7 access to account information, transaction history, fixed deposit placement, and a wide range of payment and fund transfer services through a secure and user-friendly platform.
  • People’s Pay (digital wallet): People’s Pay offers a simple and convenient way to make digital payments, including bill payments and QR transactions, with features such as easy registration, multi-bank linking, and secure payment storage.
  • People’s Wyn and People’s Web Corporate: These platforms offer digital banking solutions for businesses, enabling account management, fund transfers, payroll, bulk payments, and trade finance with strong security controls.
  • Self-banking units (SBUs): Self-Banking Units provide 24/7 access to essential banking services, including cash withdrawals and deposits, bill payments, and mobile reloads through ATMs and CRMs. They offer customers convenience and independence, ensuring essential banking services are available at any time without the need to visit a branch.

 

Leading with security and inclusion

 

People’s Bank’s digital leadership is not defined solely by technology, but by its commitment to Financial Inclusion. By offering tri-language support across its apps and a highly intuitive "Self-Registration" process, the bank has brought sophisticated financial tools to every corner of Sri Lanka.

Furthermore, the bank prioritises data security above all else. By continually enhancing its digital infrastructure with international-grade encryption, People’s Bank ensures that "Banking Anywhere, anytime" is as safe as it is convenient.

The message from People’s Bank is clear: The future of banking is not a place you go, but something you do. Through its digital-first approach, People’s Bank continues to empower millions of Sri Lankans, providing them with the tools to manage their finances safely, efficiently, and with total autonomy.

Experience the future today. Download People’s Wave and People’s Pay from the Apple App Store, Google Play Store or HUAWEI AppGallery for more information on our digital offerings, visit www.peoplesbank.lk or call our 24-hour hotline at 1961.

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