NDB Bank elevates digital banking excellence with double win at Lankapay Technnovation Awards 2024

NDB Bank continues to shine in the realm of technological innovation, securing prestigious accolades at the recent Lankapay Technnovation Awards 2024. Demonstrating its unwavering commitment to excellence, NDB clinched the Merit Award for Financial Institution of the Year for its pioneering adoption of LankaSign Digital Signatures, along with the Merit Award for Bank of the Year Award for Excellence in Customer Convenience.

These accolades underscore NDB’s steadfast dedication to enhancing user experiences and embracing cutting-edge technological advancements in an ever-evolving industry. Notably, this marks the second consecutive year that NDB has been recognised at the Technnovation Awards for its exceptional efforts in bolstering customer convenience. Building on its previous triumphs, including the Gold Award for Financial Inclusivity and Best Common ATM Enabler of the Year, NDB’s consistent recognition reaffirms its position as a trailblazer in the digital banking landscape.

The Technnovation Awards, organised and presented by LankaPay under the patronage of the Central Bank of Sri Lanka Governor Dr. Nandalal Weerasinghe, celebrate the vanguards of payment technology innovations dedicated to promoting electronic payments and enhancing customer convenience. As the operator of Sri Lanka’s National Payment Network, LankaClear recognises and honors institutions driving forward-thinking solutions in the digital payment ecosystem.

Central to NDB’s digital transformation journey is NDB NEOS, the bank’s flagship mobile and online banking platform. With industry-first enhancements, such as seamless fund transfers, bill payments, and AI-enabled video KYC (vKYC) for online account opening, NDB NEOS continues to redefine banking convenience. Moreover, NDB’s strategic collaboration with the Credit Information Bureau (CRIB) further empowers customers to access their credit reports and scores conveniently through NDB NEOS, setting new standards for hassle-free banking services.

NDB’s triumphant achievements at the Technnovation Awards underscore its unwavering commitment to pioneering technological advancements and delivering unparalleled convenience to its valued customers. As NDB continues to spearhead digital innovation, it remains at the forefront of Sri Lanka’s banking landscape, setting benchmarks for excellence and customer-centricity in the digital era.