Fortunaglobal revolutionising Sri Lankan FinTech with customer centric innovation

Tuesday, 20 August 2019 00:05 -     - {{hitsCtrl.values.hits}}

Pioneering a wave of digital banking solutions in Sri Lanka, Fortunaglobal has firmly entrenched its credentials as the leading FinTech with its Affluence Digital Banking Suite and other digital solutions that promote financial inclusion. 

Fortunaglobal has the largest number of customers for a single vendor in the island, with commercial banks and non-banking financial institutions (NBFIs) as part of its customer base. The company’s customised banking product has changed the industry supporting billions of secured transactions to create a more financially inclusive world. 

In addition to contributing to the digital drive the company offers cutting-edge e-commerce and mobile commerce initiatives, thereby demonstrating its digital integration prowess. Nurturing a culture of innovation, agility and integrity are the cornerstones of Fortunaglobal.

The growth of Fortunaglobal is a success story about technological innovation and financial inclusion. Created in 2007, Fortunaglobal has established a truly Sri Lankan built omni channel banking system which is revolutionising the banking and finance industry in the island. 

The company’s digital journey is liberally peppered with many firsts. The company’s pioneering innovations are backed by its creative arm, Fortunacreatives, which provides mCommerce and e-Commerce solutions for an impressive user experience. 

Going further, it was the first to pioneer a convenience store-based cash withdrawal and deposit app; and the first to devise a Lankan-based soft token solution. Over time, the company designed the first local based BOT for a commercial bank. The company’s solutions, fully integrated to Lanka Pays CEFT/CAS/Just Pay and Lanka QR products to offer greater flexibility to its customers.

Striving to achieve new milestones, Fortunaglobal is also helping transform the digital news industry in Sri Lanka, by launching pioneering mobile-based news apps with its partnership with Derana along with FM Derana, Ada Derana, Pulse, DeranaTV and Thamilan and other news sites. These innovations have developed a strong mobile app-based customer base. The company also digitalised Liberty Newspapers with the digitalisation of the Morning and Aruna newspapers.

Fortunaglobal CEO Suren Kohombange says: “Our digital engagement journey marks a decade of FinTech innovation in Sri Lanka and we are humbled by the encouragement and success we have achieved. At Fortunaglobal, we take great pride in being at the forefront of the digital revolution. We are all the more proud of our achievements because Fortunaglobal is a fully Sri Lankan company which has harnessed local talent to drive FinTech solutions in a responsible and sustainable manner. 

“We are particularly proud of our Affluence Digital Banking Suite, which has helped NBFI clients to optimise time and add value to their brand equity, whilst striking a competitive advantage and understanding sophisticated customer expectations in the economics of the banking and financial industries in Sri Lanka. Fortunaglobal is committed to advancing digital banking engagement platforms in the country. 

“After radicalising the payment industry by leading the connectivity and access rates of customers, we are focused on devising how we can design even more financial inclusive digitalised solutions. We have seen how dynamic and agile processes in finding solutions for our clients’ have improved lives. In the ever-changing digital landscape, constant innovation is the force that drives us forward and this force empowers us.”