Amana Bank launches WhatsApp Banking

Amana Bank Deposits and Digital Innovation AVP Arshad Jamaldeen

Towards its commitment in providing convenient and customer-centric solutions, Amana Bank is proud to announce the launch of its very-own WhatsApp Banking services. With this new offering, customers can now check their account balances by simply saying ‘Hi’ to the Bank’s WhatsApp number 070 7756 756, with multilingual support for an inclusive banking experience.

Customers can conveniently inquire the balances of any account linked to their registered mobile number, including Savings Accounts, Current Accounts, Children’s Savings, Term Investment Accounts as well as SME and Corporate Accounts, making it easier than ever to stay on top of their finances, even if managing multiple accounts. In addition to being available in English, Sinhala and Tamil, Amana Bank WhatsApp Banking adheres to the highest security standards with OTP verification, safeguarding against unauthorized access.

Amana Bank Deposits and Digital Innovation AVP Arshad Jamaldeen said: “As we continue to embrace digital innovation, we are thrilled to announce WhatsApp Banking to our valued customers.  With such service available customers can avoid visiting branches or waiting on long calls to find out their balance with minimal steps. This service underscores our commitment to providing accessible and personalized banking solutions to all Sri Lankans as we also explore additional features to enhance our WhatsApp Banking platform in the near future.” Being a home-grown solution, Amana Bank WhatsApp Banking was fully developed by the Bank’s internal team under the leadership of CIO Mohamed Kiyasudeen.