Chinese Dragon Café expands branch network, now opens in Nawala

Friday, 18 November 2016 00:00 -     - {{hitsCtrl.values.hits}}

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Chinese Dragon Café Ltd., the leading Chinese restaurant in Sri Lanka, opened its seventh branch under its branch network expanding program at No.186, Nawala Road, Nawala. The spacious new branch with great ambiance with conventional and newest Chinese cuisines will provide an unforgettable experience for people who yearn to sooth their taste buds.

Chinese Dragon Cafe vision is to become the preferred dining experience where they operate.  From Bambalapitiya beginnings, Chinese Dragon Cafe expanded to its second branch in Mt. Lavinia in 2007 followed with the third branch in Rajagiriya in 2010, the fourth in the Central Business District, behind the Dutch Hospital Complex, followed by their head office in Hendala, then expanded their network with the fifth branch on Negombo Road, Wattala and the sixth branch in Pelawatte. Chinese Dragon Cafe serve their customers with the highest service quality weather it is a dine in, take away or delivery customers. Now Chinese Dragon Cafe is proud to have a network consisting of 7 branches with their latest Nawala addition.

At Chinese Dragon Cafe, they have an open ear to customers. Suggestions and critical feedback can be made by social media, e mail, call in or feedback forms and Chinese Dragon Cafe ensures that their team will get in touch with customers. Customers can order their food online using their mobiles or through their website by visiting which supports online payments and cash on delivery. 

Chinese Dragon Cafe has an active Facebook page with over 150,000 fans which they use as a communication tool to engage with their customers and ensure service levels are up to expectations. Chinese Dragon Cafe are hoping to launch virtual tours for all their branches using Google street view so that their customers can see the facilities before they dine in to give them a “meal to remember”. 

“Nawala location was chosen following our successful Pelawatte branch opening earlier this year. Rajagiriya and Pelawatte branches are fully booked especially over the weekends hence they we are hoping to reduce delays for loyal customers in the area who have given feedback on delays through social media including Facebook and other sources. The new location will help cater to many of the big offices on Nawala Road, students around the location, residential and walk in customers in Nugegoda, Kirulapone, Narahenpita and Koswatte areas,” said Saurabh Udeshi, Director, Chinese Dragon Cafe Ltd. 

Chinese Dragon Cafe goal is to provide customers with freshly prepared Chinese food at affordable prices giving them a “meal to remember” which is their slogan. They offer customised Dragon packs and Dragon snacks starting from Rs. 50 upwards catering to all segments of customers. At Chinese Dragon Cafe they offer an extensive menu with vegetarian choices, fresh juices with no added sugar, milkshakes and Ice tea and other items that were added to their menu earlier this year. Chinese Dragon Cafe delivers freshly prepared food within one hour. Chinese Dragon Cafe has implemented extensive training and development programs to improve quality, quantity and speed for customer satisfaction.

Its chillie paste is now also available to take home, in hygienically packed glass bottles, to continue the spicy experience at home, or overseas.  Chinese Dragon Cafe has the vegetarian chillie paste option as well. Chilli paste jars can be purchased from any Chinese Dragon Cafe branch or Keells and Arpico supermarkets around Colombo and suburbs.

“At Chinese Dragon Cafe, we are grateful to our employees for the hard work put into providing the best quality food and service making us what we are today,” said Udeshi. 

Despite challenges facing foreign and local competition, Chinese Dragon Cafe is working on training and development to improve service levels and quality of food served. Chinese Dragon Cafe are trying their best to be environmentally friendly as they have introduced new recyclable lunch sheets and bags and some of their outlets have water treatment plants where no waste water drainage is available. 

Chinese Dragon Cafe provide many benefits to their employees including training, accommodation, career development, free meals, incentives and more, as they aim to be the best employer in the industry. Chinese Dragon Cafe current employee strength is over 300 employees and every new branch setup gives them at least 30 more employees. 

“We always look for bright, entrepreneurial, tech savvy, customer focused employees to grow our business together,” Udeshi added. 

Chinese Dragon Cafe believes in being fully compliant with the local laws and regulations, their pricing are competitive, while paying all government levies and Taxes. Chinese Dragon Cafe is investing heavily in increasing the branch network to develop the Chinese Dragon Cafe brand as a local company. 

“Keep in mind, Chinese Dragon Cafe is a meal to remember, ‘mataka hitina kamak…’” added Udeshi.