SLT-Mobitel launches free ‘247 Helpline’ to support flood-affected communities

Thursday, 4 December 2025 06:03 - - {{hitsCtrl.values.hits}}

Digital Economy Deputy Minister Eng. Eranga Weeraratne dialling the 247 Helpline accompanied by SLT-Mobitel, Digital Economy Ministry and University of Colombo Officials

Caring for communities affected by the aftermath of Cyclone Ditwah, SLT-Mobitel has introduced the free ‘247 Helpline’ in collaboration with the University of Colombo, offering round-the-clock medical advice. The service connects callers to a dedicated panel of medical professionals available 24/7 to provide guidance during this challenging period.

Anyone experiencing flood-related injuries, fever, waterborne illnesses, breathing difficulties, or any other health concerns arising from the floods can simply dial 247 to receive timely medical advice. The service is accessible to all mobile users across all networks in Sri Lanka, ensuring wide reach and connectivity when it’s needed most.

As the National ICT Solutions Provider, SLT-Mobitel is deeply committed to supporting Sri Lankans during times of need, especially to ensure everyone is safe, connected, and cared for. With the country working together to recover from the cyclone’s devastating impact, SLT-Mobitel has prioritised providing access to essential communication and medical support, standing alongside the people of Sri Lanka, as a trusted partner.

SLT-Mobitel urges all Sri Lankans to remain vigilant and stand together as a community, looking out for one another, and staying safe and united as we navigate this challenging time together.