Abans launches ‘Quick Service’ for on the spot repairs

Abans has launched ‘Quick Service’, designed to cater to repair needs promptly and with exceptional quality at Wellawatta Service Counter on Sundays from 9 a.m. to 2 p.m.

Customers are assured over-the-counter repairs of their appliances for immediate attention, ensuring a faster turnaround.

Appliances like microwave ovens, irons, blenders, kettles, and water heaters can be repaired then and there over-the-counter. On-the-spot expertise by skilled technicians are on hand to service the appliances using genuine spare parts to guarantee the highest quality with a warranty. A transparent repair process is carried out by technicians as they meticulously repair products, providing complete transparency throughout the process. Quick Service includes complimentary coffee.

Abans has expanded services to customers via WhatsApp chat bot, assisting customers various services, including opening new service requests, tracking existing jobs, lodging complaints, making inquiries, purchasing spare parts, calculating BTU for ACs, locating service centres, and even engaging in live agent chat for personalised support. Abans Service caters to customers islandwide through a vast network of 15 regional service centres and over 100 dedicated franchise agents. It is empowered by a 100-plus skilled, overseas-trained workforce and is equipped with state-of-the-art equipment.

Service locations include Wellawatte, Dambulla, Galle, Matara, Kandy, Anuradhapura, Gampaha, Ratnapura, Batticaloa, Vavuniya, Jaffna, Negombo, Kalmunai, Trincomalee and Badulla.