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On the directive of President Gotabaya Rajapaksa, the Public Relations Division of the Presidential Secretariat will remain open 24 hours to receive public complaints.
People can lodge their complaints on violations of Government orders and regulations or any inconvenience caused through 011-2354550 and 011-2354655, the President's Media Division (PMD) said in a statement.
In the event the public cannot get through on these telephone numbers, they can contact relevant officials using the direct number of the Presidential Secretariat, 011-2354354, with extensions
3872/3874/3875.
Public Coordination Division Director Kapila Gunasinghe can be contacted on 077-3743718.
The telephone numbers to complain on any matter related to the spread of COVID-19 are 011-2860003 and 011-2860004. The public can also contact through the telephone number 011-2354354 with the extension 3355, and all information given by the public will be immediately directed to the relevant divisions.
In the event a Presidential Directive has not been adhered to, a full investigation will be made into the matter.
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