The Business Case for CX

Thursday, 3 September 2026 18:37 - - {{hitsCtrl.values.hits}}

Kai Consultants hosts an evening session on why Customer Experience (CX) is a sustainable competitive advantage, one that drives the bottom line and protects the top line.

Delivered by Michael Ranasinghe, CX Strategist at Kai Consultants. Michael advises leadership teams on turning CX into a measurable driver of revenue,margin and long term value, drawing on three decades of work with long established organisations.

One hour, followed by networking and refreshments.

Date: Thursday, 10 September at 5.00 PM

Venue: Brew'k, 63 Fife Road, Colombo 05

Seats are limited. To reserve a place, contact [email protected] or +94 77 7145253.