UL to close check in 1 hour before departure time

Thursday, 9 February 2012 02:42 - - {{hitsCtrl.values.hits}}

In a move to ensure a swift and smooth check in for passengers, all SriLankan Airlines economy class check in counters will close 60 minutes before scheduled time of departure.

The change is expected to achieve optimum utilisation of the infrastructure at Bandaranaike International Airport, Colombo.

SriLankan Airlines opens check-in counters three hours before flight departures and boarding gates 90 minutes before departure. This would enable all passengers who check in online to also enter the boarding lounge well in time for their flight.

“This will be a vital step to ensure better efficiency and on-time scheduled departures, for total customer satisfaction for our valued passengers. This will also allow us to provide them with a seamless and a very smooth travel experience,” SriLankan Airlines Chief Marketing Officer G.T. Jeyaseelan said.

SriLankan Airlines provides ground services for all airlines that operate through Bandaranaike International Airport and an average of 70 departures are handled by SriLankan staff daily.