MyFare.lk re-launches website with focus on customer-centric service excellence

Online outbound travel plan and management portal, www.MyFare.lk recently re-launched its website in a bid to add more value to customer experience and enhance service excellence. MyFare.lk is a joint venture of Sri Lanka’s largest Daily Deal Company MyDeal.lk and Travel Specialist Travel7 and has been serving an extensive clientele of corporate and leisure travellers on outbound travel requirements since its inception in 2016. The new features include easy-to-navigate user-friendly web platform with simplified travel solution. 

MyFare.lk provides single-stop personalised travel solutions for their discerning clientele offering a 10 to 20% reduction of market costs. MyFare.lk is renowned for its creative and persistent approach to delivering the most appropriate travel arrangements and identifying the best possible value. 

“We are delighted with the new look of our website. We’ve always worked towards providing service excellence and delivering the best possible combinations of travel plans to our customers. The new features will allow us to increase our service level and customers too will find the interface easier to navigate, commented MyFare.lk Director Kumar Melvani.

“This partnership is a given as online travel agencies are the way forward, offering customers a solution at their finger tips. It brings together two business models viz a viz Travel7’ years of experience in the Travel Business and MyDeal’s technologically advanced selling platform,” said Travel7 Managing Director Parveen Dassenaike.  

MyFare.lk provides travel planning and managing services through customer centric consultation and access to a wide range of travel and leisure industry entities. Some of the MyFare.lk services include customised and budget tour packages. Corporate travel planning, Visa assistance, Travel Insurance, online booking and ticket delivery via a 100% locally developed hybrid booking engine. 

“It’s been a year since we first stormed the market and we decided that it was time for a new and an improved version of our service. Our users can now book airline tickets, hotels and enjoy transfer, excursion, sightseeing tour and visa services with increased efficiency and ease,” commented MyFare.lk Director and CMO Mehraj Sally. 

The new website features have further simplified the online booking system and can be accessed by users of all ages. Our wide range of pre-customised packages are high in demand as we focus on traveller experiences which allows them to be part of planning their vacation and having the best of experiences altogether, commented MyFare.lk Head of Operation Hariharan Selvaraj.

MyFare.lk corporate office at 323, Galle Road, Colombo 4 is open to visitors from 9 a.m. to 7 p.m. six days a week and customers can avail themselves of the services via telephone on 071 7001110 as well throughout the week at any given time. Since inception, MyFare.lk has engaged the services of experienced travel professional with ample cordial relations with travel and leisure industry giants around the globe. As a result the company’s travel consultants provide friendly, professional and insightful services to both seasoned and amateur travellers.