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South Asia’s leading Grande Dame, the iconic Galle Face Hotel recently won a Travellers’ Choice award in a survey that was conducted by TripAdvisor.Ranked as one of the Top 25 hotels to visit in Sri Lanka, the award is a testament to the exceptional service and attention to detail which is weaved seamlessly into the old world grandeur and modern sensibility that Galle Face Hotel has consistently been known for.
Established in 2002, the Travellers’ Choice awards are the highest honour TripAdvisor can bestow. Now in its 15th year, these annual awards are the only travel industry awards based on millions of reviews and opinions from travellers around the world.
The travel planning and booking site determined the winners based on the millions of reviews and opinions collected in a single year from TripAdvisor travellers worldwide. The awards reflect the “best of the best” for service, quality, and customer satisfaction. Categories are both international and regional, and include everything from the top hotels, luxury, family, boutique hotels, B&Bs and inns.
“It is a distinguished pleasure to be recognized by our patrons as one of the best properties in Sri Lanka. Guests have long been captivated by the colonial charm the hotel resonates, which is combined with our teams dedicated approach towards providing them with a unique experience upon every visit. We are immensely thankful to everyone who took the time to review us on TripAdvisor over the course of the last year. We value their feedback, as it allows us to better understand our guests’ expectations and create more memorable experiences in the future,” said DeniA. Dukic, General Manager, Galle Face Hotel.