Classic Travel opens a new branch in Galle

Tuesday, 25 October 2011 01:24 - - {{hitsCtrl.values.hits}}

As the unique landmark in Sri Lankan travel arena, Classic Travel opened a new branch in Galle, expanding their services to the south at the very centre of Galle town, on 20 October. The new branch was opened by CEO Suresh Mendis.

Established in 1995, they boast of a history of 16 years with excellent service as a pioneer in the travel industry. Classic Travel boasts of being IATA accredited travel agent and subsidiary of Expo Lanka group of companies. Classic Travel head office is located in Galle Road Colombo 3 while the newly opened branch in Galle and the other in Hambantota with another office located in Maldives.

The customers can avail here very different features as follows; 24 hours service with efficient professionals who are deserving to help the customer at any time of day, easy reach and broad parking space, photo studio, visa department and bank, so to say all at one stop which customers can rarely expect from any other travel agent in Sri Lanka. Furthermore, Classic Travel in collaboration with dialog, provides facility to connect with their head office by dialing 444 and pressing 4 again.

They have been rewarded many times, proving the uniqueness and high quality service they offer. But Cathay Pacific Airlines’ diamond award, Thai Airways’ Gold, Malaysia Airlines’ Silver, Emirates’ the number one travel agent are a very few awards and honours they have been bestowed so far.

When considering about the market which they are in, 80% of their market is co-operate travelers and 15% of leisure travelers and they are preferably not in the Middle East movement. Apart from the travel agency, Classic Travel works through holiday department in many ways. They are the agent for the Star Cruise in Sri Lanka, issues tickets and offer a complete package for Thai Airways hotel programme, same with Air Arabia and acts to promote Indo-Lanka ferry service in Colombo being the agent for India and Sri Lanka shipping Co-operation.

With the hope of making a world of differences, their mission is to “venture beyond the client’s expectations, by providing innovative and value added service, to be the most professional and efficient travel facilitator, whilst being an ethical and socially responsible corporate citizen.”