WTTC lays out guidelines for safe and seamless travel in the ‘new normal’

• Testing, contact tracing and health certificates may become the new norm

London, UK: The World Travel & Tourism Council (WTTC) has laid out its new guidelines Safe & Seamless Travel including testing and tracing, following medical evidence, to ensure people can enjoy safe travels in the ‘new normal’.

The guidelines will ensure that the travel sector is provided with an extensive framework to help governments and private business work in collaboration to create aligned testing and contact tracing programs.

The initiative is part of the WTTC’s Safe and Seamless Traveller Journey (SSTJ) which aims to enable a seamless, safe and secure end-to-end traveller experience including flights and non-air travel. 

It includes systematic biometric verified identification during the journey, for long haul and international travel, replacing manual verifications and is contained within a new WTTC report, published today.

Travellers and those who work in the travel and tourism sector can be assured of a more secure and safe environment, thanks to a leap in use of contactless technology. 

This includes biometrics, faster clearance for inbound and outbound passengers and offsite processing as part of enhanced SSTJ capabilities which helps to reduce transmission. The detection and isolation of those people with the virus has proved to be an effective mechanism to curb previous outbreaks. This has enabled them to travel again without a vaccine, as in previous outbreaks such as Ebola, SARS and MERS. Since 80% of COVID-19 carriers are asymptomatic according to medical experts, testing and tracing becomes crucial to control and reduce the transmission. 

The new guidelines were produced by extensive consultation with various stakeholders, including WTTC members, health experts and government officials, and according to WHO and CDC guidance, and ICAO CART Take off guidance. WTTC in partnership with global management consultants, Oliver Wyman, conducted the consultations and produced this report.

The resulting principles and recommendations of the new guideline frameworks will help governments who require testing, tracing, receipt of a traveller test/vaccination certificate and COVID-19 specific traveller health insurance to include them as part of their overall recovery plan. By encouraging their global adoption, WTTC aims to ensure aligned and consistent messaging through coordinated, collaborative, and transparent partnerships across the travel and tourism sector. 

They are also supported by medical fact-based evidence, as provided by multiple state governments and public health authorities such as the World Health Organisation (WHO) and US-based Centers for Disease Control and Prevention (CDC). 

WTTC President and CEO Gloria Guevara said: “The safety and hygiene of travellers is paramount. Which is why our new guidelines for safe and seamless travel including testing and tracing, are designed to assist in the recovery of travel and tourism through the identification and/or isolation of infected travellers.

“This is consistent with advice from WHO and other leading health authorities that the best way to control and reduce the spread of the COVID-19 virus, is through early identification of carriers to ensure they don’t travel. 

“The new WTTC guidelines mean that we can now replace the confusing mix of different measures including highly-damaging quarantines, which currently exist, to offer confidence to travellers and governments alike while protecting public health.

“Travel ‘bubbles’ or ‘corridors’ between low-risk COVID-19 areas/zones or countries will also help limit testing requirements for travellers and support efforts by governments and private businesses working in partnership together to stimulate traveller demand.

Global Rescue CEO Dan Richards said: “According to the Global Rescue survey of members, nearly 80% of travellers expect to return to the airways and roadways. Travellers are prepared to be tested, and 91% of people surveyed are willing to share personal medical history, and their travel plans as a pre-condition to returning to travel. They are willing and eager to help keep themselves and those around them safe.

WTTC identified five critical calls to action to governments during the COVID-19 recovery.

Support quick and reliable tests as a critical path to ensure public health and a rapid testing and contact tracing strategy to help contain the spread of the virus

Multilateral collaboration and adherence to internationally recognised guidelines to enable ‘approved travellers’ to travel across to multiple destinations using a single process and risk assessment framework Support travel ‘bubbles’ or ‘tourism corridors’ between low-risk COVID-19 areas/zones or countries based on recognised criteria on what constitutes low, medium and high risk and where the origin government and the destination government agree. These bubbles and corridors may help to limit testing requirements for travellers and support the recovery.