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Jetwing Hotels, the largest resort brand in the island has once again received Certificates of Excellence from the world’s largest travel site, TripAdvisor. Having been the regular recipient of these awards for the past few years running, this time around 18 properties; Jetwing Ayurveda Pavilions, Jetwing Beach, Jetwing Blue, Jetwing Jaffna, Jetwing Kaduruketha, Jetwing Kurulubedda, Jetwing Lagoon, Jetwing Lake, Jetwing Lighthouse, Jetwing Lighthouse Club, Jetwing Sea, Jetwing Vil Uyana, Jetwing Warwick Gardens, Jetwing Yala, Amaloh by Jetwing, Calamansi Cove by Jetwing, Galle Heritage Villa by Jetwing and Sunrise by Jetwing have been recognised for their exceptional service by TripAdvisor.
Now in its eighth year, the achievement celebrates businesses that have earned great traveller reviews on TripAdvisor over the past year. Certificate of Excellence recipients include attractions, restaurants and accommodations located all over the world that have continually delivered a quality customer experience.
Jetwing Hotels renowned for its simple values and promise of traditional Sri Lankan hospitality is continuously expanding its foot print across the island. Over the past three months North Gate by Jetwing-Jaffna, Underneath the Mango Tree by Jetwing-Dickwella and Hotel J-Ambalangoda were added to the family of properties increasing the count to 36. With fabulous dining options, world class spa facilities and excursions on offer, guests are guaranteed unique experiences in complete privacy. Innovative concepts such as Jetwing Surf-Pottuvil Point, an eco-luxury surf resort and Jetwing Kaduruketha for a true experience of traditional village life and farming culture is testament to providing comfort and luxury adopting the beauty of the surroundings. The astounding 18 awards received from TripAdvisor makes Jetwing Hotels the highest receiver of Certificate of Excellence in Sri Lanka. Since the inception of awarding TripAdvisor Certificate of Excellence, Jetwing Hotels has been the recipient of the said award for eight years beginning from four awards to 18 at present.
Chairman Hiran Cooray commenting on this great achievement said, “Our talented associates make a great effort to provide a memorable holiday for all our guests and this kind of achievement is truly gratifying. At a time when everyone is connected through different media in real time, recognition through customer reviews is a vote of confidence for our commitment to service excellence. We would like to thank all our guests who have taken a moment of their valuable time to share their experiences on TripAdvisor.”
The Certificate of Excellence accounts for the quality, quantity and recency of reviews submitted by travellers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.