Aitken Spence Travels wins Best Inbound Tour Operator at Tourism Awards 2018

Aitken Spence Travels, won the Best Inbound Tour Operator under the category of Travel & Tourism Operator – Large, at the National Tourism Awards 2018 conducted by the Sri Lanka Tourism Development Authority.

Aitken Spence Travels was the recipient of the same category in 2012 at the Presidential awards, as it was known then. The company had won this prestigious award for three consecutive years previously and it was the only destination management company to enter the Hall of Fame. 

This year the winners were chosen by a panel of eminent industry experts and respected corporate professionals. The competition entailed a written application and presentation to the judging panel and site visits. The criteria covered audited financial performance, corporate social responsibility, commitment to the environment, business and marketing plans, customer care, HR and sustainability. 

This accolade won by Aitken Spence Travels further confirms its preeminent position of powering the spirit of travel to surpass its competitors, in been recognised for its achievements in Sri Lanka’s Tourism industry, contributions made in uplifting the industry standards through destination marketing, innovation, best practices and for the overall contribution to the growth of the tourism industry in Sri Lanka.

“Over the years, Aitken Spence Travels has been opening new markets across continents to expand and enrich the tourism industry in Sri Lanka. In the last financial year, the company served more than 178,000 happy visitors from across the globe to grow its overall arrivals to 16%, when Sri Lanka’s national average on arrivals were at 7%. The company can boldly state that we are the single largest room inventory buyer of 500,000 room nights of different star category hotels across the island and have generated over 1,500 indirect employment opportunities in the communities we work and operate,” stated Aitken Spence Travels Managing Director Nalin Jayasundera. 

Achievements such as this is possible due to the hard work, commitment and professionalism of our team and the many stakeholders who partner to deliver the best experience of Sri Lanka to our discerning guests of varied backgrounds.

“I take this opportunity to place my sincere appreciation and thanks to my staff of Aitken Spence Travels who has always upheld the high standards maintained by the company with professionalism, quick response and attention to detail towards our travel agents’ inquiries and their visitor needs and wants. We are immensely grateful to our valuable Tour Operator partners who have trusted us for our expertise and built long standing partnerships, which is one of the pillars to our success. Our sincere thanks also goes to the numerous hotel partners who have worked closely with us in delivering high standard products and the numerous suppliers who have grown with us in delivering an exceptional experience of destination Sri Lanka,” added Jayasundera. 

“Our sincere gratitude to our joint venture partner TUI, the world’s largest integrated tourism company that has synergised their strengths to work closely with Aitken Spence Travels and bring about the much needed charters, cruises and groups. We also express our sincere gratitude to our chairman and board of directors for their trust, confidence and guidance to the Aitken Spence Travels team,” said Jayasundera. 

“The tourism industry has the potential to be the number one foreign exchange earner for the country if all stakeholders of the tourism industry work together to achieve this objective. However, ‘One’s destiny is in one’s own hands’, hence we will pursue in moving forward to achieve the 200,000 happy visitor mark for the 2018/19 financial year and will continue to be the highest foreign exchange earning destination management company in Sri Lanka.”