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Korean Air has been recognised by the International Air Transport Association (IATA) for its constant effort in minimising passengers’ waiting time at Incheon International Airport.
During a ceremony held at Korean Air’s Seoul headquarters, Korean Air was awarded the Green Certificate in IATA’s Fast Travel Program. Korean Air is the first Korean carrier to be awarded the certificate.
IATA’S Fast Travel Program aims to provide passenger convenience by reducing waiting time at airports and aid in cost reduction and on time operations of airlines. The Fast Travel Program covers six areas of a passenger’s airport journey: self-check-in and/or automatic check-in; bags ready-to-go; document check; flight re-booking; self-boarding; and bag recovery. IATA assigns airlines who meet some or all of the requirements in Green, Gold, Platinum rankings.
Korean Air has attained the Green ranking in the Fast Travel Program, the first in South Korea, by meeting three of the requirements–self-check-in and/or automatic check-in; flight re-booking and bags ready-to-go at Incheon International Airport.
“We will continue to work on strengthening our cooperation with airports and enhancing our services to enable passengers to enjoy the best travel experience with Korean Air from check-in to boarding,” said a Korean Air representative.
Recognisable progress in passenger convenience is made by Korean Air constantly, which includes the introduction of ‘electronic ticket’ in 2003, kiosk check-in facilities and web check-in services. Korean Air has been at the forefront of advanced passenger experience in Korea through the use of the newest technologies.
Korean Air, established in 1969, is one of the world’s top 20 airlines and carried more than 23 million passengers in 2014. Korean Air operates in excess of 430 flights per day to 126 cities in 45 countries on six continents with a fleet of 155 aircrafts including ten A380s.
With its modern aircraft and over 20,000 professional employees, Korean Air offers customers safety, convenience and comfort. Korean Air’s award-winning offerings of Korean and Western meals and state-of-the-art inflight entertainment system provide passengers with a memorable inflight experience.
The airline is a founding member of the Sky Team airline alliance which together with its 20 members, offers its 612 million annual passengers a worldwide system of more than 16,320 daily flights covering 1,052 destinations in 177 countries.
Korean Air introduced the double-decker A380 aircraft to its fleet in 2011 and made the interior more spacious than any other airline, with just 407 seats spread across three classes, with the top deck dedicated to ‘Prestige’ business class. The design also features the world’s first onboard ‘Duty Free Showcase’ and three bar lounges.