DHL Express announces annual general price increase for 2013

Monday, 1 October 2012 00:00 -     - {{hitsCtrl.values.hits}}

  • Annual increase takes into account inflation, industry-specific cost factors, and investments in service quality
  • Average increase globally will be around 5%

DHL Express, the world’s leading international express services provider, has announced its annual general price increase for 2013. The adjustment will be effective from January 1, 2013 and will amount to around 5% on average globally.

DHL’s annual rate increase is based on a number of factors. One of its principal considerations is the impact of general price inflation on input costs for the express industry. It also takes into account costs that are specific to the express industry, which are not directly linked to inflation, including the impact of regulatory measures, such as additional security requirements. The industry has absorbed costs in order to comply with these externally imposed requirements whilst ensuring that delivery times and service quality continued to improve. In fact, a recent ATKearney study states: “Volumes for the industry have increased consistently in recent years, while revenue per shipment has not yet returned to 2008 levels.”

“The price increase that DHL Express is putting in place globally for 2013 is aimed at offsetting rising costs, including external costs that are out of our direct control and cannot be compensated through productivity improvements or economies of scale,” said DHL Express CEO Ken Allen. “We are introducing our rate adjustment for 2013 with a clear focus on maintaining our value proposition. Our annual price increase is an important factor in maintaining the significant investments we make in our global network, which offers world class delivery performance for the benefit of our customers.”

The specific price adjustments will vary from country to country, depending on local conditions, and will apply to all customers where contracts allow. The rates for individual countries will be communicated by DHL Express in due course.