Samsung backed by Singer’s unbeatable service

Wednesday, 3 November 2010 01:58 -     - {{hitsCtrl.values.hits}}

SAMSUNG’S revolutionary new 3D LED television and the rest of its groundbreaking product range are now available at more than 360 Singer retail outlets nationwide, including Singer Plus, Singer Mega, and Sisil World stores.

Backed by the unique, dependable and island-wide after-sales service of Singer, customers who purchase Samsung products at Singer stores will be able to rely on a service network that stretches across the island and includes 7 regional services centres, as well as over a hundred service agents.

As the world’s largest electronics company, Samsung is renowned for introducing cutting-edge technological advances into consumers’ lives. With an award-winning line of products that includes 3D LED televisions, LCD televisions, air-conditioners, refrigerators, home theatre systems, DVD players, microwave ovens, washing machines, and much more, Samsung gives its customers the very best in quality and convenience. Samsung’s line of 3D LED televisions allows viewers to become part of the experience, with thrilling 3-dimensional images that fulfill viewers’ wildest expectations.

Samsung’s commitment to bringing consumers the latest in technology is matched by its dedication to helping them lead more eco-friendly lives. Its “Planet First” initiative is a reflection of the company’s vision of creating new value through eco-innovation. For example, Samsung LED TVs are Energy Star-compliant and use half as much power as previous models, helping consumers save on their utility bills while reducing their burden on the environment. Similarly, Samsung Frost-Free Refrigerators are one of the most energy-efficient refrigerator ranges, earning a BEE 5-Star rating and saving both electricity and operating costs.

As part of the world-class portfolio of brands marketed in Sri Lanka by Singer, Samsung is a member of an exclusive club. With Singer’s extensive reach, decades of experience, and reputation for trusted excellence, the products sold through Singer’s island-wide distribution network come with unbeatable value. Customers can walk into any one of Singer’s more than 360 retail outlets and purchase the Samsung product of their choice. Singer’s sales staff is well-versed in each product’s benefits and requirements and is ready to answer customers’ questions, while helping them buy the product that best satisfies their needs.

Singer’s relationship with a customer doesn’t end when a purchase has been made; instead, it is only one step in the journey that each and every customer takes with Singer. The Company puts customers’ minds at ease with the most wide-ranging service network in the country, ensuring that customers anywhere in Sri Lanka can avail of Singer’s reputation for unrivalled after-sales service. Singer further enhances these value-added benefits with an insurance scheme as well as its Sanasuma programme, which gives customers an extended warranty for 3 years from the date of purchase.