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Thursday, 28 April 2011 00:00 - - {{hitsCtrl.values.hits}}
MBSL Savings Bank, in line with its continuous efforts and commitment to meet the ever-increasing needs of its valued customers, commenced the Sinhalese and Tamil New Year in an auspicious manner, with the opening of its completely redesigned and refurbished Head Office, which is conveniently situated close to Galle Road.
The newly refurbished interior of the bank gives off a friendly ambience immediately putting customers at ease while performing their transactions at the office.
There were two celebrations at this occasion; one for the re-opening of the newly refurbished Head Office and the other to herald the Sinhalese and Tamil New Year with their staff members and other prominent personalities such as the MBSL Savings Bank Chairman M.R. Shah, Director Dr. Ranjith Bandara and CEO Sujam Ratnayake. This was followed by toasts for achievements of the last quarter and general well-wishing.
Ratnayake said: “We are committed to ensuring our customers receive the absolute highest quality banking service experience and are therefore delighted to unveil our improved, new-look Head Office. The newly refurbished Head Office has been redesigned to provide a better banking experience for our customers, in the most modern, customer-friendly environment.”
“For the benefit of our customers, the policy of the MBSL Savings Bank has always been based on simplicity and easy access to service offerings. Therefore, the bank has effected many changes and improvements in its facilities during the past year and the newly refurbished office reflects our continued emphasis on service quality enhancement,” Ratnayake added.
Chairman Shah said: “With the country experiencing accelerated economic growth, the peace dividend has served as an ideal launching pad for MBSL Savings Bank to deliver remarkable financial performance for the year ahead. We have seen an increase in clients this year and the market seems a lot more buoyant.”
“We have always believed that as a specialised savings bank and as a niche operator with a local focus, we can provide a superior service to our customers, which has been demonstrated by the successful year we have just completed, one of them being that we had the highest-ever lending portfolio by the bank last month,” Shah added.
He added: “Our growth during 2010 can be attributed to the dedicated hard work put in by our staff members, which is one of our key strengths. With the ever-improving macroeconomic conditions, I am confident that MBSL Savings Bank is well poised to capitalise on the numerous opportunities presented by the post-war economic growth and the outlook for the bank remains positive through their commitment to ethical practices and transparency. We look forward to continued sustainable expansion in the year ahead.”