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Lanka Propertyweb.com (LPW), Sri Lanka’s premiere property site, recently tied up with Hatton National Bank (HNB) to offer its customers a range of home loan products. Through this expansion of services, LPW seeks to minimise the hassle buyers undergo in order to secure a credit facility to make a property purchase. Available through the LPW website, the service allows prospective buyers to connect directly with HNB for more personalised information on possible home loan products and plans that will suit them.
LPW selected HNB for its partnership based on the bank’s reputation for stability and trusted reliability, together with its highly varied portfolio of home loan products and related value added services, in alignment with rising customer demand for highly personalised products.
The partnership will also enhance the degree of responsiveness and services on offer by HNB enabling in greater ease of access to credit facilities for general and home loans. The bank has also invested heavily in technology utilised towards the automation of its back-end administrative processes, drastically expanding its ability to quickly and effectively respond to the influx in inquires for home loans enabled by its partnership with LPW.
Aside from these advantages, accessing the credit facility through LPW will also give access to special interest rates which will vary depending on the client’s financial capacity and key consideration external factors. There is a strong emphasis placed on ensuring that the process is transparent and all pertinent details to the loan products are shared with the customer. The range of loan products on offer are also customised to a certain degree with special packages on offer for Sri Lankans working or domiciled overseas as well as first-time buyers.
The emphasis therefore is on customising the loan product to the needs of the client and ensuring that taking a loan does not become too much of a burden on the individual or the family.
To smoothen this process, the LPW website is geared towards providing the most pertinent information required by the Bank to minimise time spent on cross-checking documentation. These are made available through LPW’s very active buyer-seller assistance platform available on its website. In addition to financial information, assistance and advisory services are also provided to prospective customers on property valuation, legal assistance, fees and tax payments and personal assistance on any matter related to housing loans.
The website also provides information with regard to different credit facilities on offer, allowing prospective buyer to have a clearer idea of what type of a loan facility would best suit his or her situation. Armed with this information, the client can approach the bank to secure pre-approvals and/or instant approvals on loan facilities. While the offers for LPW referrals would be generally made available, HNB will treat each applicant on a case-by-case basis. This helps ease the pressure on the prospective client, since individual attention to each potential client is assured.
“As pioneers in this sector, we have been keenly aware of the problems people encounter in trying to access a credit facility. Sometimes, it takes up to months and it can easily frustrate any person who is keen to buy that special piece of property or their family home. Tying up with Hatton National Bank is a great milestone for us, as it helps us respond to the need we have identified from our customers. For the prospective buyer, the lead time is already minimised, because our platform acts as a virtual intermediary that links the bank with the prospective customer,” LankaPropertyweb.com (LPW) Managing Director Daham Gunaratna stated.
LankaPropertyweb.com continues to be Sri Lanka’s premiere real estate website, showing an extraordinary growth in traffic and other vital metrics over its twelve years in operations in the country. With over two million users conducting over four million visits annually and with over 17,000 advertisers offering a variety of property related services, the website continues to be the ‘go to’ place for serious and prospective buyers and sellers of real estate in Sri Lanka.