The Department of State’s Bureau of Consular Affairs is currently experiencing technical problems with its visa systems, the Embassy said in a statement yesterday.
The issue is not specific to any particular country or visa category. “We apologise for the inconvenience and are working urgently to correct the problem and restore full operability,” it added.
Currently, US embassies are unable to print most nonimmigrant visas and process online applications submitted after 8 June. Colombo visa applicants with June appointments who completed their online applications after 8 June are encouraged to reschedule their interviews at http://www.ustraveldocs.com/lk/.
Colombo visa applicants should monitor the website at http://srilanka.usembassy.gov/ or the US Embassy Colombo Facebook page for updates. Assistance with rescheduling is available by calling 011-770-3703 between the hours of 8 a.m. and 8 p.m. on weekdays or emailing email@example.com.