- Public requested to make appointments before arriving at the Dept.
- Vehicle transfer applications to be accepted by divisional secretariats
- 1-day service of issuing licences to remain suspended until further notice
The public services provided by the Department of Motor Traffic, which had been temporarily withheld due to the risks posed by COVID-19, will recommence from next Tuesday, the Department said in a statement yesterday.
However, services will be dispensed with a limited staff and subject to certain limitations, with the aim of minimising the inconveniences faced by the public.
Accordingly, the clients who expect to obtain the services provided by the Department of Motor Traffic were asked to contact the department during 9 a.m. to 4 p.m. on weekdays and make an appointment beforehand to get obtain the services, including registration of a motor vehicle, issuing driving licences, issuing number plates, and issuing reports on vehicle inspection. No service will be provided outside the said procedure for any purpose. Further, the facility to hand over the vehicle transfer application to the nearest divisional secretariat or department of motor traffic district offices is also available. Therefore, it is advisable to visit the head office only for an essential service as it will reduce the risk likely to arise due to public gathering.
Additionally, the one-day licence issuing service provided by the Werahera office will be withheld, until notified later. The said service will be limited to clients who reside in the Colombo district or are employed in Colombo. For that the clients shall ascertain their residency or employment in the relevant area.
“However, it is strictly advised that the general public who live in the risky areas where curfew is in effect shall avoid visiting our premises, until the risk is eliminated. We highly expect that our clients would strictly adhere to Government advice regarding hygiene, and act patiently and sensibly,” the statement added.