Janashakthi Insurance recently hosted its second ‘Motor Clinic’ at the scenic city of Kandy, where vehicle owners were delighted to get a complete health check of their car, van or jeep for no cost at all.
In ensuring the safety of their customer and the public, visitors at the Janashakthi ‘Motor Clinic’ were given the opportunity to identify problems with their vehicles, figure out solutions and receive advice on the appropriate vehicle care; this is another customer care initiative by Janashakthi.
Commenting on the latest customer welfare initiative, Ravi Balraj, Head of Marketing of Janashakthi Insurance said: “‘The ‘Motor Clinic’ is yet another industry first introduced by Janashakthi which showcases the company’s commitment to providing not only the best quality insurance, but a host of value added services as well. Fundamental maintenance and regular check-ups can prevent many costly repairs and save vehicle owners a lot of money. As a responsible insurance provider, we at Janashakthi feel it is our duty to educate our customers and the general public about the proper care of their vehicles.”
Supported by technicians and mechanics from the Sri Lanka Automobile Institute of Research and Training and Exide, the ‘Motor Clinic’ is a unique initiative started by Janashakthi to empower all drivers. In Kandy, the Janashakthi ‘Motor Clinic’ tested over 375 vehicles within a period of two days.
The services provided at the event included testing of engine and transmission control systems and air condition and climate control systems to ensure maximum functionality, and examination of all body and chassis electronics, tires and suspension systems and battery check-ups for assurance of safety. Additionally, the technicians also inspected the paint and body condition of each vehicle, and then went on to educate owners on comprehensive vehicle care and regular maintenance.
“I knew there were a few kinks in my car which needed to be fixed, but I was unaware of the extent of the problems until I drove into the Janashakthi ‘Motor Clinic,’” said Chaminda Fernando of Peradeniya.
“All the technicians and mechanics at the ‘Motor Clinic’ were extremely helpful and spent the time and effort to explain each problem to me. They took it a step further and suggested the best ways to fix the issues, and even gave me guidelines on appropriate vehicle maintenance to prevent any further inconvenience; this is a great thing that Janashakthi is doing for the general public.”
Janashakthi is committed to take ‘Motor Clinic’ to the rest of the country and the next will be held in the historic city of Jaffna. Through its ‘Motor Clinic’ initiative Janashakthi hopes to help and educate vehicle owners in Jaffna and across the country on the importance of vehicle care on a regular basis to ensure seamless travel.