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Relating to the context of making insurance simple and hassle-free, Fairfirst has invented a fresh way of eliminating the vehicle owner’s time at an accident and repair site.
Adding to the convenience is the opportunity of rooting out the pain of searching for spare parts or dealing in countless negotiations with the garage guys. So, if regrettably you have wasted your precious time, it’s time for some professional and speedy assistance. And you’ll thank yourself for when the unexpected happens.
This is where Fairfirst Insurance becomes your friendly roadside assistant. Introducing the hassle-free and cashless accident repair facility, EasyFix, to help calm your nerves.
With EasyFix, the vehicle owner is just one call away from getting their vehicle back on track. All that needs to be done is to inform the call centre and simply drive the vehicle to an EasyFix garage.
What’s super cool is that you don’t need to hang around for assessors – worth the surprise! And if you are wondering which partner garage, no need to worry as Fairfirst has a solid presence with more than 100 garages cross country. However, in the case your vehicle is immobile, Fairfirst will arrange the vehicle to be towed free of charge.Embracing an uber convenient structure, the introduction of EasyFix is centred round Fairfirst’s core vision and brand values. This includes promoting empathy and authenticity across all its operations thereby providing a hands-on, stress-free experience for EasyFix customers.
As you can tell, Fairfirst makes sure that processes are hassle-free. From eliminating time wastage by marking time for assessors to paperless experiences to even the vehicle being delivered to your residence or office upon completion.
On top of everything, the vehicle is completed along with a one-year warranty on all spare-parts and repairs – Fairfirst leaves nothing unattended.
Furthermore, to make sure that the customer’s journey is exemplary, Fairfirst will be launching its very own state-of-the-art Virtual Assessment Hub within the office premises. Operations and assessments will occur in real-time mode enabling the customer to simply snap pictures of the damage and be on their way. And garages will be prepped beforehand to start on the job since they had the means to assess the damage via virtual mode.
Fairfirst Insurance is part of the Canadian-based Fairfax Group. Fairfax, through its subsidiaries, has an international insurance and reinsurance business with a global underwriting reach, longstanding relationships and a broad product range. Fairfax has a strong foothold in the growing insurance and reinsurance markets of Southeast Asia, Eastern Europe, West Asia and Brazil.