Service Guru Dr. Sunil Gupta to visit Sri Lanka in association with TKC

Dr. Sunil Gupta, guru of innovation, thinking and creativity, will be in Colombo on 11 September for a one-day workshop on ‘Innovation for Service Quality,’ organised with the partnership of The Knowledge Conglomerate and powered by MTI Consulting.

The workshop is designed to be experiential and creative, while offering individual and group innovative thinking techniques that generate practical ideas for organisations and it is essentially for executive officers and managers who recognize we must innovate or evaporate in this fast changing corporate world.

The content focuses around need for innovation, with experiential learning on becoming more innovative and also on increasing creativity. The following aspects will be the highlights of the workshop: Change your mindset; Generate and develop ideas easily; Test your ideas; Create and improve products, processes or services as a way of life.

Changing individual mindsets, perceptions and breaking habits are some key facets of this highly hands-on workshop. This aspect is much needed and also discussed in the present workplace context as the right mindsets and attitudes in the workplace are crucial for innovative and creative thinking whilst pushing boundaries and bringing out completely innovative ideas for business development.

Chance stimulus, problem solving, SCAMPER and storyboarding will be a few of the techniques discussed at the event along with highly interactive exercises and discussions on these techniques. The workshop will be a blend of lectures, videos, slide shows, commercial illustrations, teasers and puzzles.

Dr. Sunil’s credentials extend to the areas of Six Sigma, management and organisational development. This is enhanced with the education he received with advanced training in HR from the New York University, USA (M.Phil and Ph.D in Management). He is unparalleled in his thinking and creativity training approaches and is recognised by all, as an enthusiastic and energetic trainer with experiential coaching given to over 255,000 professionals worldwide.

Dr. Gupta is widely known as a distributor of Edward de Bono tools and is currently the Chief Innovation Instigator at Ideas Management consultants (UAE, Oman, India). His career at Ideas Management spans over two entire decades while his academic, industry training and consulting experience stretches to 32 years with incredible exposure of working with 81 nationalities, in 38 countries. He has also obtained trademarks and patents in the GCC and USA for Persuasive Selling Skills, Innovate or Evaporate and Indovation.

This highly experiential workshop will be held at the Galadari Hotel from 8:30 a.m. to 5 p.m. Registrations can be made by emailing to [email protected] or by calling 011 586 9514.