Dankotuwa Porcelain opened its flagship showroom at Union Place last week, further signalling its intentions to promote its high-end products in the local market as well. The showroom was declared opened by Lalith Heengama, Chairman of Environmental Resources Investments PLC, the holding company of Dankotuwa Porcelain PLC.
The new store is much more spacious and enables customers to browse more leisurely to pick their choice. The white ware is displayed on a separate floor which will enable retail customers to see the entire range and is more convenient for the HORECA (hotel, restaurant, catering) customers to pick the shapes they fancy. On this floor, all the shape ranges are displayed separately along with details of the designers.
Dankotuwa decided on this expansion of its retail network after having observed a significant interest among the retail and HORECA customers for its products. Many hoteliers are now seeking the special shapes available at Dankotuwa, which reflects the fact that they have the widest range of shapes in Sri Lanka. The special hotel ware shapes designed by foreign designers have been very popular amongst hotels, especially for their themed restaurants.
“Dankotuwa Porcelain today is a very strong brand and is at the top of the mind when looking for products for lifestyle, gifting and entertaining and it is accepted as a high quality product with superior whiteness, strong body, chip and scratch resistance and withstands thermal shock,” stated Manager (Corporate Affairs) and Brand Manager Giyanie Fernando. She added that most customers at the Colpetty showrooms, although they enjoy a good store experience, complain about parking. “Here at Union Place there is plenty of parking at the Foster Lane entrance.” Daisy Karunaratne, Manager (Corporate Sales) said that lack of display space at the Colpetty showroom was often an obstacle because many of the hoteliers had to be taken to the display room at the factory in Dankotuwa to show the full range.
Now with an entire floor dedicated to white ware shapes, customer convenience is enhanced. Daisy also noted that the hotel and restaurant business has increased significantly due to the refurbishment of many hotels and because of Dankotuwa Porcelain’s ability to supply with very short lead times.
She also stated that many big corporates like banks, large conglomerates and hospitals now seek to have their branded tea services with their logo and Dankotuwa has supplied many such customised solutions. Tea companies are also major corporate customers today and Dankotuwa has made new shapes according to customer designs.
Dankotuwa will open its Kandy showroom at the Kandy City Centre next month.