With a focus in the ‘provision of effective business solutions’, Peercore IT is an Australian-based company that specialises in the “design and implementation of strategic business information systems. The company’s fully-fledged branch office in Sri Lanka leads the way in developing systems and solutions for a variety of industries including solutions for Customer Relationship Management (CRM), Visitor Management solutions, Warehousing Management and Distribution Solutions (WMS), heavy equipment hire solutions, and Transport Management Solutions (TMS).
Developed using the latest cutting-edge technologies such as Microsoft.NET, ASP .NET, with database supported on Microsoft SQL, and Ingres corporation, the solutions developed by Peercore have gained wide recognition for flexibility and ease of operation. Utilising proprietary software developed by Peercore, the source code for the solutions have the ability to be customised to suit the individual needs of clients to achieve complete or partial automation, as required.
The launch of their products and services to the Sri Lankan Market coincided with the recently concluded Sri Lanka EXPO 2012, with Peercore showcasing its portfolio of products, where their Visitor Management System was used to register all delegates and visitors to the Expo.
Significantly, Peercore’s entire product suite was developed by a Sri Lankan skill-base through the company’s delivery centre here in Colombo. Peercore ITs primary market had been Australia and New Zealand for many years.
Elaborating on the company and its products and services, Country Manager – Sri Lanka, Mohamed Subhani Lafir said, “Peercore has operated a fully-fledged branch office at the World Trade Centre in Colombo, since 2002. We have been developing commercial software for the past 20 years and we now have an employee base of over 45 employees’ combined.”
Lafir pointed out, “Since the Sri Lankan economy is on an upward thrust with interest shown in many key sectors including tourism and leisure, construction, ICT/BPO, FMCG and manufacturing, we felt the time was ripe for Peercore IT’s Sri Lankan division to move into the Sri Lankan market, where we bring the experience and expertise we have accumulated in the Australian market to the local market segment.”
He also explained, “We see good potential with Our Customer Relationship Management solution where we find that the local market lacks a mid range home grown simplistic yet technically sophisticated CRM product, which will suit specific local market requirements, this is made possible due mainly to the flexible proprietary architectural design.”
Lafir added, “With our warehousing application, we felt there is a need in the Sri Lankan market for a comprehensive integrated warehouse management system (WMS). As for our service offerings which was also launched during the EXPO, one of this being Quality Assurance to reputed companies, we felt the local and overseas markets are moving towards outsourcing its services, mainly with the realisation of the cost benefits it brings to an organisation, where the organisation can not only reduce cost but also focus on its core business.
We want to be a part of this growing trend whilst projecting ourselves as not only as a product based company but also as a services oriented company, with other services to be added in the near future. Hence the launch of this initial service offering where Peercore through its skilled Quality Assurance team would take on board independent projects for its clientele.”
Lafir further affirmed, “As we own and write our own source code for our software solutions, it means we are able to customise to the level of automisation to suit the specific requirement of the client. Hence if the client wishes to only partially automate their business processes, this can be facilitated with the ability to continuously grow as the organisation grows. Therefore our Sri Lankan clientele can expect solutions that are completely localised to suit Sri Lankan businesses. We are able design and develop specific components to suit the specific need, with faster turnaround times than Generic CRM vendors. Another key benefit to the market is the pricing model, which we are able to adapt to local pricing standards when compared with.”
Generic CRM software brings with it all the constraints of conforming to complex international licensing schemes on top of implementation and customisation costs.
With an emphasis in the supply chain and logistics sector, Peercore has also been lauded by the Australian government with the AIIA Victorian award for e-supply chain from the state of Victoria in delivering best practices and solutions to the supply chain and logistics market.