Monday Dec 16, 2024
Monday Dec 16, 2024
Monday, 8 December 2014 00:00 - - {{hitsCtrl.values.hits}}
The inauguration of this strategic partnership was marked with a forum on ‘Leadership in Emerging Trends of Credit and Trade operations,’ which was attended by key personalities from the banking industry in Sri Lanka.
Just In Time Group CEO Dr. Vickum Senanayake, delivering the keynote, spoke of the key challenges the industry faced while striving to keep pace in servicing the all-important customer and ensuring the customer was happy and content. He highlighted the importance of speed to market, product life cycle management, identity management and security, process flow management while improving on the efficiencies and reducing the operational costs.
H.P.S. Sethi, an independent banking consultant, deliberated on issues impacting banks in credit and trade business leading to changes in processes and technology necessary to thrive in a digitally-dominated world. He discussed emerging trends in corporate, SME, retail credit originations and trade operations.
In informal discussions after the presentation, Sethi explained how banks in Sri Lanka could attain such transformations in a phased manner as key strategic initiatives from business, customer service and compliance perspectives.
Newgen Software Country Manager for Sri Lanka L. Bala Senthil Rajan delivered the vote of thanks with a summation on ‘Leadership in Emerging Trends of Credit and Trade Operations’.
The session was the first among a series planned by JIT and Newgen, targeting specific industry verticals.
Newgen Software Inc. is a leading global provider of Business Process Management (BPM), Enterprise Content Management (ECM), and Customer Communication Management (CCM) solutions. With a global footprint of 1,000 installations in over 50 countries, the company is credited with large, mission-critical deployments at the world’s leading banks, insurance firms, BPOs, healthcare organisations, government agencies, telecom companies, and shared service centres.
Just in Time Group, with many leading specialised industry related principal relationships in place, is focused in the areas of strategic ICT solutions, core ERP, CRM and ECM solutions, systems integration services, infrastructure solutions, and strategic ICT investments, with a focus on telecommunications, banking and finance, government and defence and commercial enterprise sectors.
