Huawei launches flagship Service Centre in Colombo

Tuesday, 20 December 2016 00:01 - - {{hitsCtrl.values.hits}}

Huawei, one of the leading smartphone brands in Sri Lanka, opened their first service centre in Colombo 4, marking yet another achievement in the smartphone brand’s expansion plan around the country.

The service centre is the first of its kind to have been introduced by Huawei where the focus would elevate towards providing Huawei customers with an all-inclusive after-sales service. The new centre is located at 9/1/2, Station Road, Colombo 4.

The centre’s ceremonial opening was graced by Huawei Device Country Head Henry Liu and General Manager Kalpa Perera, and Singer Sri Lanka PLC management.

Huawei Device Country Head Henry Liu flanked by Huawei Device General Manager Kalpa Perera and Singer Sri Lanka Business Development Manager Jagath Perera and Director of Colombo Trading International Gayan Ekanayake ceremoniously opening the new Huawei flagship Service Centre

The Huawei Service Centre provides services such as smartphone and tablet repairs, maintenance and warranty services. Customers will receive the best of services and advice from competent and qualified staff members who have undergone extensive training under the guidance of the Huawei Head Office. Huawei aims to scale its maintenance infrastructure help customers address various needs as the brand expands further in the market.

Commenting on the service offering expansion, Huawei Device Country Head Henry Liu said: “Huawei identifies Sri Lanka as a significant market in the region which is continuously on the rise and now, customers of Huawei will be able to easily reach out to a more dedicated service centre that would not only help customers feel at ease and be confident about where they service their smartphone but can also get their inquires seen to through experienced and trained staff.”

As Huawei has embarked on an aggressive expansion plan in Sri Lanka, the setup of the service centre will ensure the provision of cutting-edge facilities for customers. Customers will greatly benefit from the ability of accessing a hassle-free service at a convenient location with a dedicated team and attention.

Huawei is currently ranked at number two in the smartphone market segment in Sri Lanka with Sri Lanka’s most trusted brand Singer Sri Lanka being its Exclusive National Distributor.