Wednesday, 28 May 2014 00:00
-
- {{hitsCtrl.values.hits}}
Gestetner of Ceylon PLC, the authorised distributor in Sri Lanka for world’s renowned Japanese brand, Ricoh photocopiers, digital duplicating machines and other office related technological equipment.
Recently the company held a dealer meeting where all dealers from around Sri Lanka gathered to discuss on their key initiatives and strategies. Further, during these discussions all distributors contributed on ways of continuous improvement of service levels to their customers. Dealers were indoctrinated in the latest technologies and complex technological upgrades which the Gestetner group has recently implemented. Most importantly they were advised how to assess customer requirements when recommending suitable products. They were also enlightened on common norms to follow when making recommendations.
Covering an entire nation, new dealers were added to its island-wide network while existing dealers were reviewed by Gestetner of Ceylon PLC for the year of 2014. By empowering its national dealer network, Gestetner of Ceylon PLC now covers the entire country including the north and the east accordingly to provide effective, efficient and friendly services to its customers island-wide.
This dealership meeting was held under the guidance of the company’s Managing Director Chandima Perera. General Manager Naushan Rafeel and the Gestetner management team also participated at this meeting. Chandima Perera, speaking at this event quoted that the dealer network has grown over 20 distributors island-wide in a very short spell especially due to the demand of their products and based on the commitment of internal dealer management team. He thanked the entire team for their sheer commitment and dedication as the expansion is a great achievement to the company.
The long existence in the market is a true testimony that Gestetner of Ceylon PLC is a key player in the office automation and IT industry. For many decades Gestetner Sri Lanka was the sole authorised distributor for Gestetner International and for importing and distributing the world renowned Gestetner printing machines and other office technological equipment in Sri Lanka. After Ricoh Corporation in Japan took over Gestetner International, Gestetner of Ceylon PLC became the authorised distributor for Ricoh photocopying, digital duplicating machines and other office related technological equipments in Sri Lanka. They are also the authorised distributor for brand Fujitsu computers and a range of tablet PCs.
Gestetner of Ceylon PLC’s management consists of well talented and experienced professionals in the industry, with an effective dealer network. They are also renowned for superior after sales service across the country.
Gestetner sure holds a huge strategic advantage in providing their customers with quality services and product solutions.