Urban.lk, game-changer in the e-shopping industry

Thursday, 25 January 2018 00:00 -     - {{hitsCtrl.values.hits}}


The not-so-new kid on the block is Urban.lk,supplying customers with the trendiest and the newest items all around the world. Urban is driven by the ambition of ‘Revolutionising the Sri Lankan shopping experience,’ while guaranteeing the safety and the peace of mind customers deserve when they shop online.

The crew of Urban is committed to changing the existing inconvenient online shopping experience in Sri Lanka, with a warranty and returnpolicy along with an extremely hospitable service.

This e-commerce service provider sells electronic item ranging from phones, cameras, game consoles, VR gear and even computers and tabs. It has a collection of amazing perfumes with an exciting variety for men and women, ranging from Davidoff, Hugo Boss, Jean Paul Gaultier, Marc Jacobs and Versace. 

Urban has created ripples in the Sri Lankan market for JBL Bluetooth speakers where the stocks kept flowing and were sold out within days. The newest speaker that Urban is promoting is the ‘Marshall’ which has fabulous bass quality! 

Thanks to Urban, turntables and vinyl records are up and running. From the timeless classics of the King of Pop to Ed Sheeran and Beyonce, the large disks which look extremely luxe and precious are back in store.

The specialty of Urban is that this crew brings down original labels. If you need a Gucci handbag, Versace Aviators or Casio luxe watches, urban.lk is the most convenient place to shop. You can find Legos, collectibles, books and comics and even smart toys in this e-store. 

The guarantee given by this e-commerce service provider is very reliable. Their warranty and repairs policy is extremely customer friendly. The shipping fee to the repair centre is free, if an item is intact with the tags and labels in the packaging and you change your mind about using it, you can return it within 10 days, if the product is found to be faulty within seven days of purchase, it will be eligible for immediate replacement provided that no misuse or tampering of the product is found! Reading the warranty and repairs statement before using the shopping site is advisable, as it will assist in the purchases of the customer. 

Urban also has an added feature where the customer can request a certain designer product through its ‘Request a Product’ portal. This is another aspect which Urban.lk shows versatility on as its reach for designer and label items are galore and it is quality assured. 

The Urban.lk privacy policy is another impressive add-on which shows how reliable this e-commerce service provider is. They only carry out the selling of items to direct consumers. The Urban privacy policy goes on to state that personal information provided on the website and online credit card transactions are transmitted through a secure server while handling personal information with high standards of information security. They have also put in place measures to employ electronic security systems and password protections that guard against unauthorised access.

While Urban.lk has been in operation for over one year, it has now opened a walk in showroom for its customer base to have a tangible experience of its designer items. This is mostly limited to perfumes and electronic items. The showroomwas opened on 18January, and is situated in front of the US Embassy in Colpetty.