Polygon and IFS collaborate on global enterprise service management solution

IFS, the global enterprise applications company, announces that Polygon, an European market leader in property-damage restoration, have entered into a proof-of-concept project aimed at implementing a business system to support Polygon’s major business processes, including field service management. Headquartered in Stockholm, Sweden and employing some 2,800 staff in 13 countries, Polygon provides services in property damage restoration and temporary humidity control. To improve efficiency, reduce cost and maximise field staff utilisation, Polygon decided to collaborate with IFS to begin the implementation of IFS Field Service Management as the optimal solution for its business processes. “We chose to initiate this global project with IFS because we are looking to implement a system that will support and optimise our core business areas,” Polygon Group VP Operations Tim King said. “We believe that IFS will help us realise major benefits in areas such as customer interaction, field staff utilisation, project management and back office administration.” “We are very pleased to be working on this project together with Polygon, with whom we have enjoyed a long and productive relationship,” IFS Scandinavia CEO Glenn Arnesen said. “In field service management, efficiency and profitability go hand-in-hand and by implementing IFS’ best-in-class solutions, Polygon will be able to achieve major gross margin improvements throughout its complex value chain.”

Web site: www.polygongroup.com