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From left: Enterprise Analytics Executive Director Lalindu Samaraweera, IFS South Asia Director and Head of Consulting Shouqi Omar, IFS APJ ME&A President Stephen Keys, IFS South Asia Head of Sales and Partnerships Uthpala Kumara, Enterprise Analytics Director Eranda Maldeniya, and Enterprise Analytics Director – Service Delivery Janaka Bandara
IFS, the global enterprise applications company, announces that Enterprise Analytics, Sri Lanka has become the first partner in the Asia Pacific, Japan, Middle East & Asia (APJ ME&A) region to sign up for the IFS Partner Success Program.
IFS Partner Success is a tailor-made, premium engagement program designed for partners to proactively engage and collaborate in order to focus more on value-driven partnerships for successful engagements throughout the region.
This marks an important milestone for Enterprise Analytics as IFS pledges their commitment to supporting the partners to deliver the best service possible. It paves the way for Enterprise Analytics to continue their growth journey and ensure they thrive in their Moment of Service and champion the IFS cause for impeccable customer service.
IFS APJ ME&A President Stephen Keys said: “Selecting world-class partners is a core part of our GTM. Partners help our business to scale quickly and effectively, and give our customers choice. But using a partner does not absolve IFS’ responsibility to ensure successful customer outcomes. Partner Success services help us transfer valuable knowledge and IP to our partners in a structured and targeted way, which mitigates delivery risk, and ensures successful customer outcomes.”
“I applaud Enterprise Analytics for making this investment. They are showing real commitment to delivering outstanding Moments of Service, articulating shared values in a meaningful way, and demonstrating a determination to expand their place within our partner ecosystem. We will use this engagement to fuel continuous collaboration, and accelerate business growth.”
Enterprise Analytics Director Eranda Maldeniya said: “We are excited to be a part of the IFS Partner Success Program and consider it as an excellent opportunity to further strengthen the relationship between IFS and Enterprise Analytics.
“Collaborations as such pave our way to ensure maximum customer satisfaction since we are continuously engaged in complex and sizeable projects. The vision of expanding our services globally and the focus on IFS cloud bring the importance of this engagement more than ever.”
IFS Partner Success program will provide support, advice and guidance to Enterprise Analytics in delivering expertise of the highest standard to level up their partner competency. This will support their customer engagements to streamline deals throughout onboarding, extension and upgrading of the solution and ultimately drive new business opportunities through advocacy.
Further, this will equip our partners to meet these ends independently, driving even greater scale through the IFS Partner Ecosystem while the program showcase IFS’ commitment to supporting their partners to deliver the best Moment of Serviceto mutual customers.
